Chocolaterie am Klosterplatz

It was in the street performance day Aufgetischt! on May 12, 2017. My parents from China and I with my 8-months-old baby were walking close to Chocolaterie and suddenly it started to rain heavily. So we went to a white umbrella standing outside of Chocolaterie to get under shelter. Just after 2 minutes, a middle-aged waitress with short blond curly hair came and said "Sorry, I have to close the umbrella," then left us (as well as another 2 guests) in the rain without an explanation. So astonished to experience this in the tourist center of St. Gallen. Where is the basic business ethics and hospitality of this restaurant?

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Switzerland is synonymous with chocolates. So no surprise that we indulged but made sure it was dark choc above 70% cocoa. The restaurant has a fantastic location across the cathedral. Cannot miss it. We had hot choc, light snacks, and coffee. Downstairs the entire cocoa story is on display. Wonderful place. Later as we left we talked to the pleasant Owner Chefin, Manuela Kolbener outside, where she was serving ice-cream to walkers by. They have a couple of their own stores and possibly also other restaurants that serve seductive Kolbener specialties.

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A really good discovery in the city. A wonderful place for breakfast or just relax. I was there twice for breakfast and the food was just the freshest and locally produced ingredients. It tasted very delicious. By the way, it's not a self-service place. Local staff speaks German or German, but not much English. That could have misunderstanding.

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Coffee and deserts were great but the overall experience was spoiled by inattentive staff. We had go indoors to ask for a bill after waiting with empty cups for over 20 minutes (despite the place being half empty). Also we were told to take a seat when we attempted to order indoors (because we wanted to pick desserts). Reserva una mesa ahora

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The best hot (dark) chocolate drink i ever had! Very rich! Feel very comfy having it in the cold weather! Worth the price and time visiting this cafe! However, their staffs' service could be better. The waiting time was alittle long. Otherwise, the hot chocolate drink and cake were great!

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excellent food and drinks, nice pastries and divine hot chocolate. would definitely come again if only the staff did not make me feel very unwanted. they seemed stressed, onorganized, understaffed and extremely unfriendly.

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I like the way they put cocoa posters and cocoa beans on the ground. What I don't like is the waitress who wasn't friendly at all. It seems they didn't care how tourists would get there, no matter what.

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I found the store to be very small and wouldn't accommodate when the place is busy. Nevertheless, there was some tasty chocolate treats to try and a nice place for some coffee with mates! Reserva una mesa ahora

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Great coffee, great pastries, I visited this place due to the excellent quality. There is only 1 problem, except the man who speaks English very well, the young girls speak bad English.

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Nice coffee. Good and friendly service. Beautiful location and view of the monastery. Can recommend it.

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