We had a very nice stay in this hotel on the occasion of the Liquid Sound Festival in the Tuscany Therme, for which we are happy to rate the location, the service, the breakfast and the room with five stars. Then why only four stars overall? On Friday (November 1st, 2024) there was a fire alarm in the evening while we were sitting in the bar with friends. The long-lasting alarm tone did not interest the staff present. Even when the fire brigade arrived, there was no reaction, information or instructions from the employees to evacuate the house. We left the building on our own, unsure about the next escape route. As a person trained in fire protection, I would have expected an organized evacu...
We stayed in the hotel for 4 days and 3 nights, the hotel was very central, everything was easily accessible by bus, the ferry was right behind our hotel from the ferry to the train, lots of cafes and restaurants around the hotel but our hotel also had a lot to offer alone great wellness area was great. The only thing that wasn't so good for us was the dinner, we were just missing something but as I said there were also restaurants outside we will definitely come back there is still a lot to discover
From my point of view, everything is just right here. The atmosphere of the hotel is calm and relaxing, the rooms are quiet and nice, quality of the food too. Evening and early mornings are wonderful from my perspective. The bar is inviting to simply unwind at late hours. My goal was to become relaxed within 1.5 days. Have you done it with the thermal baths? I can't criticize anything, absolutely not. Thank you for the great time and I'll definitely be happy to come back next year!
Das Essen schmeckt widerlich! Musste meinen Döner wegschmeißen um zu verhindern zu kotzen. Eine Schande! Im Laden ist es sehr unordentlich und stinkt! Der Döner schmeckt unfertig, chemisch und ungewürzt! Der Besitzer ist sehr umfreundlich und redet kaum mit seinen Kunden. Keine Worte meh ehrlich.
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Wonderful hotel with rooms with balconies viewing the Elbe. Breakfast is superb, and fancy restaurant for dinner. Considering the quality, spa service, and food the hotel is offering, price is reasonable.
Very nice hotel with swimming pool. Water aerobics was offered in the morning, which I also took advantage of. It was fun to take part. Very nice, competent staff.
Very nice hotel, located directly on the Elbe, great service, very good food. Nice hotel bar. Great spa area, massages just great. What more do you need to relax
Schöner Döner die Würze bestimmt man selber durch die Sosse aber das verstehen manche nicht die sich beklagen es wäre ungewürzt
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Great hotel in connection with Toscana Therme very relaxing.
Beautiful view of the Elbe from the room. (2nd floor)
