Firehouse Subs Pinecrest Plaza

Was here at 7pm Sunday. Person who seemed to be the manager was getting mad because there was 2 customers in the place. The service was slow and the food was not good. Who ever owns this franchise should be force to sell the place back to corp because it was clearly a franchise how unorganized it was ran. 2 of the 3 employees were seen picking their nose before preparing food. I took the food and threw it away.. I should have gotten a refund but it's 10 dollars so they will get this review.

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Been going here for over a year and just found out they charge more for their subs here at Pinecrest Plaza versus a nicer location… When ordering a NY Steamer for example, it’s $8.19 for a medium at Kingstown location versus $9.99 at Pinecrest Plaza. For a Large it’s $10.99 at Kingstown versus $13.49 at Pinecrest… this is wrong! Food can take a really long time at this location even if you order on app.

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We ordered pickup for a change. The sandwiches were good as usual. The website offered us coke zero and when we came to pickup they not only didn't have it, they didn't normally stock it. No, Diet Coke isn't the same. The worst thing is that they saw nothing wrong with offering is something that wasn't available! Very disappointing.

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Good food. Nice folks at this one. BBQ sandwich is my personal favorite. We don't have a lot BBQ places that do this kind of sandwich right. Firehouse always does.

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Ordered steak and cheese sub it took almost 20 minutes before they gave it to me overall it was just okay nothing spectacular but pricey.

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