Mcdonald's - Reservar una mesa

Horrible experience. We should have know when the kid taking our order was rude. We were ordering for our grandkids, 2 PLAIN Fish sandwiches emphasis on PLAIN. And two deluxe chicken sandwiches. We told him again before we drove to the window “PLAIN” on the fish sandwiches! His response, “ya”.We get to the window and when the woman passes us the bag with the our order we asked if they were PLAIN fish sandwiches. She said that ‘they should be’. We get home. Boxed say PLAIN, but opening them they had cheese! Our grands wouldn’t eat that nasty American cheddar.The ‘deluxe’ chicken sandwich had a pickle, no sauce, no tomato as shown in the photo. It was extremely overcooked and both buns were bu...

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My family and I were shocked at the poor customer service at this location.As we were taking our order at the counter, the lady immediately answered her headset to take a drive through order and completely ignored us. The only other worker available was the manager and so she took our order.Secondly, the lobby is gross. I mean yeah, it’s a fast food restaurant but come on at least clean it up so it’s decent. The worker who had that job just sat around on his phone instead of cleaning up the large spill on the ground that almost made somebody slip and fall.Other than that, the food was fine.

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We ordered our food and forgot to ask for waters, we went back thru the drive thru to get waters and they said they had to charge us because we didn't order anything with it. I showed them the bags of food we just purchased and they said they still couldn't give us the waters. Even though the waters were in her hands and ready to go they said we had to pay for them or come inside to get them.

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the great at mcdonald’s is that although it is not good eating, they are never disappointed because they have low expectations and it is cheap. overall they always have a decent experience. drink for $1, hold me back.

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The food was made to order and hot delivery, and the customer service was up to par, today.Thank you for upbeat customer service. And the hot well-made cook to order food. It is appreciated.

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