Red Robin Gourmet Burgers And Brews

Worst service ever! May 5, 2023, around 6 pm. We sat there for 10 minutes, and then I asked a passing employee when someone would be with us. She said she'd check. She went over and spoke briefly to the hostess and never returned to our table. We sat there another 6-8 minutes before our waitress finally approached. She made no eye contact but instead fiddled with her phone while offering a very lame apology about the wait. We ordered our food, and it was brought by another server in a reasonable time. We didn't see our waitress again, at least not at our table. She didn't check to see how our meal was, refill our drinks or bottomless fries, nothing. We paid the bill at the table and left. I...

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Came in for Father's day. Hate to say my fries were stone cold and my chicken tenders were overdone and dry, probably sat there forever when it should be the last thing out. Half of our party got the wrong burgers, but they were so busy our server barely saw us, constantly got our drinks wrong. Again they were busy so I'm not super upset about that, mostly the food.

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Gretchen was a wonderful server for our initial visit, she went above and beyond to make our experience incredible! The food here is pretty good and comes out promptly and well cooked. The sunrise burger was great. Our second experience was a bit lacking, different server, unfortunately.

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I don't know why the reviews are all over the place. I was concerned about giving this place a chance, considering the reviews. But, we had an amazing experience! Great service! Accuracy in our orders and the taste of everything was awesome! Thanks, Kristin!

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Lunch on a Saturday was great. Not a long wait and friendly staff. The manager was super friendly and checked in on us to ensure all was well. I even got a page of fun stickers for free. Also the beer was cold and the food was hot.

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