The Waterfront Bistro Ipswich

Very dissatisfied with how a quiet complaint to Greg the owner about my meal which I wasn’t happy with was met rudely and handled aggressively with excuses and complete disregard of my opinion and experience. Greg seems to have an answer for everything and really doesn’t care about how a customer feels in his restaurant. This has caused the loss of a regular customer plus friendship group moving forwards. Very unprofessional and badly handled indeed. Although, acknowledging his wife for the understanding and listening to feedback. I also noticed that this isn’t the first time this type of thing has happened in the restaurant as July 23” a very similar review has been left which again, Greg h...

• Útil
• Inútil
• Responder

wonderful food, very well presented, they have clearly an excellent cook. and super attentive service from a bubbly young lady (saturday 13 nov.

• Útil
• Inútil
• Responder

we had nice eating and a drink in bistro, which was very nice building over several days and many service points

• Útil
• Inútil
• Responder

Excellent service and beautifully cooked, fresh tasty food in a modern yet cosy setting.

• Útil
• Inútil
• Responder

Staff always provide a happy safe atmosphere, food amazing

• Útil
• Inútil
• Responder