20th St Grill - Reservar una mesa

This has got to be the worst customer service experience and overall food quality that I have ever seen. We ordered our food online and came in for pickup. We got two orders of fries and only recieved one, which the person on the phone claimed was because the two orders were in the one box, but come on noone does that logically. Got a nacho that was missing the nacho cheese and meat rendering it just a container of chips with some lettuce. The person on the phone didn't take any ownership of the issue and just said that she would throw cheese and meat into a container and we could come get it. Ended up spending 45 dollars or so the first trip and even after calling to sort out the issues, we...

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this must be the worst customer service experience and the general food quality I have ever seen. we ordered our food online and came to pick up. we got two commands from fritten and only refunded one what the person claimed on the phone because the two commanded were in the one box, but come on no one does the logical. I have a nacho that lacked the Nacho cheese and meat, which makes it just a container of chips with a little salat. the person on the phone took nothing of the problem and just said that she would be cheese and throw meat into a container and we could get it. ends up spending 45 dollars or so the first trip and even after calling up the problems, we spent even more money to g...

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I ordered the wrong thing because I was focused on the kids and just said the wrong thing. Silly mistake. We told them and they took away the food I ordered and brought me what I meant to order like it was no big deal. The owners hang out in their establishment and ensure satisfaction, and our server introduced herself and asked our names like it was a dinner party, not a restaurant. Good, hometown feel, good eats!

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Love this place for many reasons. Great food with great specials everyday. Staff is always friendly. Good place to grab some food or to just hang out. Nice smoking section in the back. Clean and we'll kept and decent prices. If you've never been give it a try. You'll be back if you do!

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the trumpet enjoyed the **** mary’s! love the atmosphere. best smelly little dipping in ks!

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