(Notice of a consumer, not a machine operator) A machine of this brand (Dont I would taint the name of the operator, but anyway it's all the same) scammed me in a way that I would qualify as unattended: First I chose my pizza, then introduced my bank card and then composed the code, and the payment was accepted. Then I don't know. The preparation of the pizza did not start, the machine simply returned to its home screen as if nothing was, ready to trap another customer! No ticket came out either. Well, I have to say that 10 days later I still haven't been debited but at the moment it made me a hell of a shock, especially since 2 years earlier the same machine had worked perfectly. In short P...
Unreliable equipment, consumables out of price, a SAV at the ubuesque rate (one fries the 1000 euros per hour)If their machine fails and you call them, the call is charged! (and not with the back of the spoon).No trade negotiation is possible- ... their answer if you're not happy, it's the same gentleman. I strongly advise the purchase of their equipment, you become captive as soon as you buy and they take away all the benefits you could make with the incessant repairs (the machine fails more than 6 to 7 times in the year, and at 1000 €/h repairs without the parts....!!! !Last example on the date, breakdown of the cold group 3 weeks after an annual review (factory 1500 € without the parts, b...
Very happy to be part of the ADIAL family, with our first distributor located near Disneyland Paris. We met and were accompanied by a very professional team and listened to us. We would like to especially thank our commercial Xavier Lugand who has taken over our current file and who is very professional and always there to help us, Jean Christian Portet, always available for a Council, thanks also to David Richard, Vanessa Julien, Derya and all the teams that accompany us, not forgetting the SAV team that is doing a great job. Véro Olivier de Mia Pizza
Very busy by this company that does not hesitate to validate distributors on one side of the other even after the purchase of several distributors, for only answer we are told that this is like this.... no respect for its customers alone the money counts....
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At first everything is beautiful. But after the end of the warranty of 2 years 40 euros for a call to Sav on weekdays and 200 euros on weekends and you can choose followed by a guarantee of 2600 euros in wholesale you are blocked. Simple racket...
We will buy our fifth distributors at ADIAL we are very happy with the SAV as well as the fast-controlled commissioning And always a team listening thank you soon
Listening company, very functional distributor, very friendly sales person, downside, product too expensive
Excellent distributors and efficient after-sales service, I highly recommend!
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A top-notch and attentive team who were able to identify my needs.
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