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"Rooms: 1 Service: 3 Location: 4"
Teléfono: +441342714914
Dirección: Turners Hill, East Grinstead I-, United Kingdom
Ciudad: East Grinstead
Platos: 8
Categorías: 5
Reseñas: 15474
While our room was beautiful and luxurious, complete with a convenient Nespresso machine, the overall amenities didn't meet the expectations of a five-star establishment. Barnett Hill may not have spa facilities, but the fresh flowers there added a special touch. On the other hand, the spa at Alexander House had a nice aroma, and the rooms smelled pleasant as well. The bed was comfortable, which was a plus. Sophie, our waitress, was delightful and made our dining experience enjoyable. Additionally, I appreciated the thoughtful note and treat from the staff for our anniversary. However, we faced issues with our TV, which took the staff an hour and multiple visits to finally replace. The r...
£530 paid for a spa suite room for ONE night. Apparently spa means there 's a bathtub in addition to a shower. To be fair the bathroom and room are quite big. However, for £530 we get no access to the actual spa/pool That 's £20 extra. Also there 's no phone in room there 's this stupid google hive thing that basically doesn 't work. I 've been trying to use it to contact reception for about 15 minutes now and it just doesn 't connect. I 'm trying to reach reception because have WIFI but it 's requiring a password, and they haven 't provided this. So unless I get dressed and walk to reception I 'm not gonna gain WIFI access, hence this review is written with mobile data on my phone. Not wort...
I had a wonderful afternoon tea with friends. The service was excellent; the staff was friendly and routinely checked to ensure we were enjoying ourselves and had everything we needed. The grounds are beautiful, with ample parking available, and the views are stunning. Overall, I would rate the service and location as a perfect 5. Hotel highlights: luxury.
Building is outdated but service restaurant and facilities good , best time to go is weekdays otherwise might be busy .Enjoyed the massage. Food drinks: Restaurants food is really good and tasty ,recommend fish and duck if it's on the menu Rooms: 4 Service: 5 Location: 4 Hotel highlights: Great view, Quiet
