The customer service could use some improvement. There was no one ahead of us in line, so the server had nothing to do before we arrived. From the start, I felt rushed, and I’m not sure why. It was my first time here, and I needed some time to review the menu and see my options. Throughout the ordering process, I was hurried along, as if moving quickly was mandatory. It was honestly the most stressful experience I’ve ever had while trying to order food. The way the server kept staring at me while I was making my selection was almost comical, especially since there weren’t even ten people waiting behind me. As for the food, it was just okay—nothing extraordinary. I also felt they should provi...
Glendora location: Poor Service, poor servings. I was craving the grilled salmon and I?ve been going to the West Covina location once a week for about a month now. I was close to the Glendora location so I thought it would be the same since it?s the samecompany. Well I was wrong. Everything was just different. Terrible customer service and it wasn?t even busy! They use choppedsalmon instead of a whole salmon. The serving was terrible, I can could the number of the salad leaves, cucumbers, and edamamebecause they didn?t even put enough. They forgot or didn?t even ask if I wanted the flakes and sesame stuff they put. It was alot saltier maybe cause they use a pump system for the sauce and the...
So I just went here and ordered three simple spicy tuna wraps that were pretty good but the service put bad taste in my mouth ... only two severs were there, a young man and young lady. The young man was very pleasant BUT young lady was almost pissed that I ordered three wraps... ok..? I'm sorry?!? Made me feel weird for ordering. So after she made them she walked over to me with a big attitude and very swiftly, quickly and rudely put my order on the table and didn't say anything and walked away! I don't expect much and I hardly leave reviews but wasn't expecting to get treated like that ... please do better! Makes me not want to come here because the same way a good attitude goes a long way...
If I could give this place a negative rating, I would. While I understand that prices need to reflect the cost of food and other expenses, cutting portion sizes without adjusting the menu is simply not acceptable. I paid $18 (tax included) for a large bowl, yet I only received the amount that should have come with a small one. I'm okay with paying the price, but if I don’t get what I ordered, it’s not worth it to me. I expressed my concerns, but the owners completely disregarded them. I have been a loyal customer for years, even going out of my way for an extra 15 minutes to dine here, but that's no longer the case. It’s unfortunate to say, but I just can’t justify returning anymore.
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I ordered a 3 Scoop Poke Bowl with just lettuce and enjoyed the flavor of the food. However, I noticed that prices have increased, and the amount of salad I received was quite disappointing. The portions seem mismatched with the pricing. My husband’s bowl also had brown rice, but even that was scarce. Considering that brown rice and salad must be among their least expensive ingredients, I expected larger portions. The photos show that they barely filled the bottom of the plate. I’ll likely start searching for another spot for my poke bowls.
This is a fantastic restaurant! I really enjoy their food and have visited many times. Their spicy tuna and tuna Lūʻau are particularly outstanding. This time, I tried the spam musubi, and it was amazing—both affordable and tasty. I highly recommend this restaurant; you definitely need to give it a try at least once!
This restaurant is amazing! I really enjoy their food and have gone there many times. The spicy tuna and tuna LUAU are outstanding. During my most recent visit, I tried the spam musubi, and it was a pleasant surprise—delicious and reasonably priced. I highly recommend that you check out this restaurant at least once.
I absolutely love this place! I ordered a poke salad, opting to skip the rice to reduce carbs, and also got a chicken salad. The great thing is that you can add all the same toppings to the chicken salad as you would in a poke bowl, which is perfect since my wife doesn’t eat fish.
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The food is absolutely delightful! I strongly recommend trying the ahirrito; it’s my favorite dish! The service is excellent, and the restaurant is quite clean too!
I had a troubling experience with stomach issues after eating at this restaurant, which is quite uncommon for me.
