Aloft Vaughan Mills

Was there yesterday, the staff are very unprofessional. We were told there will be a $30 pet fee but was charged $60 for pet fee and upon asking the increase in the rate I was told “sorry our staff might have gotten confused”. The room phone wasn’t working and the comforter has stains all over. 100% won’t recommend.

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Stop transferring me to central reservations. They don't know what they're doing and now my MIL can't check in. Called to cancel my reservation.

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I really enjoyed the bar/lounge area. It was very relaxing but had a hip vibe. The outdoor courtyard was very pleasing to sit and have a drink.

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Rooms were oddly set up. Sink had hardly any water pressure. Shower did have water pressure. Overall I was not impressed with the amenities.

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Clean rooms, friendly service. Too bad no complimentary breakfast as the usual marriott does.

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