Went here for the first time with my family. Food as well as service was completely unacceptable. Orders were forgotten, various things late, had 4 different waiters with no consistancy. One of which responded to me like I was out of line for bringing these issues to his attention. Literally could not believe how he spoke to me and then they charged us full price for everything, even the sushi roll that had burnt tin foil in it. There was no apologies or effort made to make any of this right. Dont waste your time people
Get people that can and will do their job and treat the paying customer with respect. It should not take 2 hours to make sushi rolls and cook hibachi. Had reservations for Valentine's Day at 7:00. Had TWO waiters and neither should have been on their own yet! (one was nice and was sort of trying just not real hard but the other you could tell did not want to be there) Only half of us were given a menu, half were waited on, after sitting for over an hour we asked where
Manager was very unfriendly and tried to punish us through adding an 18% gratuity to our check when we tried to bring something to her attention. Two people from our group wanted to share a meal. They did not notify us before hand that there is an extra fee when sharing a meal. So they charged us without any notice. The meal was skimpy and the chef wasn’t very fun for a hibachi grill he was sniffling like crazy from being sick. Pretty upsetting customer service.
We brought our kids 18mo to 5yrs old, and they really liked the performance cooking and cotton candy. I would recommend to anyone for a night out with kids, or just a group of adults. Staff was really nice and made it fun. Bathroom needed a little cleaning, but maybe we caught them at a bad time.
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The experience was quite good. We were the only customers at that late hour, but they still took the time to serve us. We later learned that they were about to close, which made their hospitality even more appreciated.
This place is awesome! I took my daughter and 3 friends in for lunch along with 2 of my friends. The chef was awesome and the food as always was great. The kids eat free thing is always a big bonus as well!
Was excited to try this place, however a restraunt needs to have a clean bathroom, and theirs is disgusting! I had to leave without trying the food. I can only imagine what the kitchen looks like!
It was Great Service and Food. My family really enjoyed the Hibachi and just had a gun experience. For a family of 6 the bill was pretty decent.
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Good food and a pleasant atmosphere. The service is great and the selection is good. Love the Negamaki here.
Fantastic value with incredible food, and I'm constantly discovering new dishes to enjoy.
