My daughter and I went for lunch on Tuesday 27th April. We stood in a queue which is fair enough eventually all details were taken we sat down. It was absolutely freezing then we sat for half an hour waiting for our order to be taken, however employees I think were queuing for there lunch and were given before our order were taken. We were due for an appointment and was very annoyed we had to leave before order was taken. Won’t return . Not paying good money for freezing conditions and sitting around for too long. Pity as place is very nice but if Ross’s can have you seated and eating within 15 mins so could Anderson’s. Not acceptable.
Ordered two soups for starters followed by two quiche of the day. Rather dismayed when the “hot” quiche arrived before the soup. Stated to the lad serving that we were having soup, his reply, yes it’s just coming!!! Needless to say the quiche was not hot when we finished our soup. For two soup, two quiche and one Diet Coke the £30.00 bill was pretty steep. Fabulous woman on the triage though.
The service at this restaurant was exceptional. A very friendly and attentive lady took our order promptly. We ordered hot chocolate, tea, and rock buns, which were served quickly and efficiently by another staff member. The restaurant was spacious, with ample space between tables, and everything was clean and fresh. After enjoying our snack, another friendly staff member bid us farewell.
We went to Anderson’s cafe as part of the eat out to help out for lunch. The staff were great and so attentive wearing all the correct PPE, the cafe is glamoursly decorated and absolutely spotless. As a party of 2 we opted for the soup and sandwich option which was homemade and tasty, great coffee too. The cake selection looked fantastic, will stop for one next time!
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The café is nice, but you have to pass through the store to reach it. The food was tasty, but the ham sandwich was quite plain, with no garnishes or extras. The soup, however, was delicious, and we appreciated the attentive service from the staff.
Our first visit since it opened after lockdown and we were very happy with everything. The staff were all exceptional and their system works really well. Our coffee and home bakes were first class. All in all, a most enjoyable visit. Thank you!
Thoroughly enjoyed our coffees and scone. What was outstanding, however, was the attitude of the staff- welcoming, friendly and attentive. Good service in a cafe or restaurant is what makes the experience.
We had to wait 40 minutes to be served coffee and it was clear that the waitresses were overwhelmed and understaffed. The staffing levels were not sufficient to meet the needs of the customers.
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Waited 45 minutes for a bowl of soup. 110 staff wondering around aimlessly without any clear direction. Definitely won’t waste another hour of my life
Really nice food with lots of options! Their puddings are good quality! Can be 15-20 mins wait or more if busy. Staff are really nice!!
