1 /5
Reseña
★
I placed an online order at the Hoover, Alabama location and upon order completion and payment, was suggested too come pick it up at 9:49p. The pick up number was called upon arrival and pick up spot number was given. A woman I believe too be the General Manager, due too her business casual attire, poked her head out of the pick up spot station several times too check how many cars had filled the 5+ pick ups which were all full. Full too the point someone parked next too me in a handicap for a pick up. At about 10:20p I decide too walk in and ask about my order as well as other waiting patrons. Only too be told by this same woman that my order has been ready, keep in mind I’ve seen this woman several times and she’s come outside three separate occasions. Her excuse was we don’t bring food out after 10:00p and not in inclement weather, which the rain lasted for all of 2 minutes. Lukewarm food and an unapologetic staff member leaves me with no desire too patronize this establishment or any other Applebee’s for the rest of this year. I’m not asking much just some integrity and consideration from employees too customers.Parking: Hoover, Alabama a parking lot with 5 cars in it and 5 sitting in pick up spots, shows the establishment isn’t busy but the wait times are ridiculous.