Arby's - Reservar una mesa

12/03/19 was my first visit to this location, it was around nine o'clock or so. When we first walked in we were greeted by a young lady name Marketta.   She was super nice and very polite. When we placed our order we had to wait a few minutes for fresh food, which is no biggie . We had a pretty big order, we had the two Arbynator's, 6 Beef n Cheddar's 3 small fries. The Arbynator's were good, but they were a little dry. The Beef n Cheddar's were very tasty also no complaints there! And the fries were super fresh also. Just like I like them hot out of the grease. Lol! There was a young man that was worth the drive thru and from time we got in there he was scratching his ear, wiping his eyes and face, and getting people's food. I informed the manager and she spoke to him about it. But when she was speaking to him he made a face like as if he was not doing anything wrong, really! Then he left to go out to the restroom, I am assuming to wash his hands, I hope! Other than that, it was a good experience. Will I return there again, yes, because of Marketta she was on it, she had great customer service, which you do not see a lot of any more.

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So I try to keep giving this location multiple chances to get their act together. If I am able to go on a day that the dining room is actually vopen there is always something wrong. Sometimes it’s rude/non caring cashiers, food is wrong or cold or drink machines not working, etc. I REALLY want to enjoy my lunches at arbys but I usually feel cheated and not worth my time or money. I will have to find other options for my lunch in the future.

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Worst restaurant experience I’ve ever had. Service was terrible, wrong drinks, lights weren’t on so didn’t know if they were open, food was cold. On top of all that food was cooked in old grease. Was not served what I ordered and closed early and unwelcoming overall terrible experience.

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Rude staff for one and my Snokehouse Briskett sandwich was made with a small portion of brisket and no crispy onions. I drove back and was told they were out of the onions. Why not disclose that before selling an already over priced sandwich? The lady said you want yo money back? .

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I enjoy Arby's foo, but if you can't update your hours so that I'm not driving out to get food and you're actually closed then I'm changing my score to reflect it.

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