I just had one of the most frustrating and nonsensical drive-thru experiences in my life. All I wanted was two beef 'n 'cheddar melts, a medium order of curly fries, and a large Mello Yello. Then the woman told me that that was about $25. That didn 't sound right at all so I asked her to repeat the order back to me (although I find this raises serious questions about why she didn 't seem to already know to do this, seeing as how it 's standard procedure to repeat the customer 's order back to them after they 've given it just to make sure they 're getting it right).Lo and behold, the woman misheard what I said as two beef 'n 'cheddar MEALS . I tried correcting her and saying I wanted a melt...
Arby's - Reserva de mesa
27900 Orchard Lake Rd, 48334, Farmington Hills, United States Reserva"Visited drive thru. Employees were pleasant, order was accurately fulfilled, wait time was short. Everything I could ask for in this instance."
Detalles
Teléfono: +12489323094
Dirección: 27900 Orchard Lake Rd, 48334, Farmington Hills, United States
Reserva, Reservación
Ciudad: Farmington Hills
Sitio Web: http://www.arbys.com
Horario de apertura
Lamentablemente, los horarios de apertura no están disponibles en este momento.Estadísticas
Platos: 10
Categorías: 5
Reseñas: 3685
Dirección
Reseñas
I had a disappointing experience at the drive-thru due to a misunderstanding with one of the staff members, who seemed unable to hear my order properly. When I tried to clarify with someone in my car, the employee got a bit snarky. Frustrated, I decided to go inside, hoping to resolve the issue. Unfortunately, the manager didn't even offer an apology on behalf of her rude employee. I explained that I understood the radio might not be working, but I found it unprofessional for the worker to interject in a conversation that wasn't directed at her. The manager just stood there, expressionless and silent—it was quite disheartening. The employee then started to argue with me, even after the manag...
I went through the drive-thru recently, and unfortunately, my experience was quite disappointing. The woman at the window was difficult to understand while speaking through her headset, and she was quite rude when I got to the window. She didn’t ask if I wanted curly or regular fries, and she forgot to include the sauce we requested. To top it off, the food was cold and the sodas were flat. This employee has been working the drive-thru during my last few visits, and I’ve had enough. Unfortunately, this will be the last time I visit this location. If she’s unhappy with her job or being there on the weekend, I understand, but taking it out on customers isn’t acceptable.
I placed my order through the app and specifically requested that everything be served on the side. However, the staff member informed me that my order had already been prepared (very quickly, I might add) without allowing me the opportunity to clarify my request. When I explained that I wasn't aware I needed to call the phone number to specify my preferences—something she had mentioned—I was met with no willingness to accommodate my request. It was frustrating that I wasn't given a chance to address the issue, especially since I was unaware of the procedure. Reserva una mesa ahora
Been checking for the past month and every time I get a different reason as to why they don't have turkey. Menu hasn't been lit up in several weeks. Unable to get what I'm looking for and I can't ever see the menu to order something different because theywill not change the bulb on their menu. They lost a loyal customer.
I wanted a cheesesteak, small curly fries and large drink. The drive through clerk charged me for a meal, I didn?t ask for a meal I wanted SMALL fries. She insisted that?s the meal, but I kept telling her I didn?t want the meal deal, I wanted it the wayI ordered it. Needless to say I didn?t get it.
The manager was very nice and professional she personally fixed my coworkers and my order for some reason it seems like that was the best service and meal I've ever had from Arby's hopefully if I decide to eat Arby's in the near future it would be at thesame location.
Went after work and was happy to discover that was the discount time! I purchased 4 turkey sliders and fries for $6.00 the turkey tasted like good turkey meat and the fries were delicious! I ate 2 and had 2 for the next day???? Reserva una mesa ahora
I love when Arby?s brings back the Pecan Chicken Salad Sandwich ????and I can?t go to Arbys without getting a warm delicious Salted Carmel Chocolate Chip Cookie.
Visited drive thru. Employees were pleasant, order was accurately fulfilled, wait time was short. Everything I could ask for in this instance.
Platos
Reserva una mesa ahora
Farmington Hills
Categorías
-
Delivery Services
-
North American
-
Fast Food
-
American
-
Chicken
Comodidades
-
Credit Card Payments
-
Good For Groups
-
Drive-through
- Reserva de mesa
-
High Chairs
-
Quick Bite
- Reserva
Mitzi's Carry Out
30012 W 12 Mile Rd, Farmington Hills, United States Of America, 48377
Reserva, Chinese, Burgers, Chicken, Soup
"Great eggrolls. Really good noodle dishes. Ask for spicy"
Antonio's
22804 Orchard Lake Rd, Farmington, MI 48336, USA, United States
Reserva, Pizzeria, Salads, Pizza, Salad, Lunch
"Good pizza great Greek salads!! BEST. Salad dressing!!"
Leo's Coney Island
33292 W 12 Mile Rd, Farmington Hills, MI 48334, USA, 48377, United States
Reserva, Sandwiches, Chicken, Salads, Sushi, Salad
"Lost my on line order then over cooked my fried chicken sandwich."
Basement Burger
33316 Grand River Ave, Farmington, MI 48336, USA, United States
Reserva, Vegetarian, Fast Food, American, Cheese, Salad
"One of the best burgers in Michigan!! Love, I'm trying something else than beef. Kobe has so much more taste."
La Marsa
24273 Middlebelt Rd, Farmington Hills, United States Of America, 48334
Reserva, Middle Eastern, Mediterranean, Vegetarian, Lebanese, Chicken
"Food and service were great, Specially Toni who is managing the restaurant, he is very nice and cool guy to deal with Food: 5 Service: 5 Atmosphere: 5"