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"Loved the variety of dishes ? so sad that we don't eat all kinds of meats we got left with very few options . There is no pasta dish alone with prawns but the chef made us as we requested,thanks to the girl who guided us and served us. She was too good with her job"
Teléfono: +16045539922
Dirección: 412 Sixth St, New Westminster, Canada
Ciudad: New Westminster
Sitio Web: https://artusirestaurant.com
Lunes: 04:30 -20:30
Martes: 04:30 -20:30
Miércoles: 04:30 -20:30
Jueves: 04:30 -20:30
Viernes: 10:00 -22:00
Sábado: 10:00 -22:00
Domingo: 10:00 -20:30
Platos: 34
Comodidades: 11
Categorías: 5
Reseñas: 1750
Me and my partner were first greeted with a mildewy smell inside the restaurant, not so great, so we opted to dine on the patio. The server was actually lovely throughout, but the food on the other hand was so incredibly disappointing. We ordered two dishes one being the Calamarata Profumo Di Mare and the other being the Tagliatelle Papalina. The tagliatelle was for the most part okay taste wise. The portion sizes were ridiculously small for the price which normally wouldn't be so bad for a higher end restaurant, but this was not that. The quality of the food was so poor. For the Calamarata they ran out of clams, which can happen, but when the dish came out it was just so sad looking. The taste was even worse and left me so disappointed with paying $28 for what was the most mediocre pasta dish I've had in a long time. The reviews on this place are so inflated and the Google reviews must be skewed. Food looks nothing like the pictures. So disappointed.
To be fair, the staff was good. They were really attentive and helpful.Even with the decent service I can't justify the price we had to pay for two bland pasta dishes, a lack lustre prawn appetizer and two drinks.When you see the menu the prices seem reasonable not cheap but reasonable. The actual product though had better days. We did not finish and had it in to go containers in the end. Hoping we can salvage it later with a bit of tweaking. To be honest, I've had better food court fare.The ambience is like a canteen trying to dress up for the prom but that is an insult to most prom venues. I think it's a tactic to justify charging their outrageous prices. Maybe in a another life this place was good but our visit today is a total disappointment. I won't recommend anybody to go there not even people I hate.
foods are ok, but the sizes are quite small, feels like fine dinning. I think the waitress forgot to pass along the main course orders to the kitchen, causing us to wait for about 20mins after having appetizers. After 20mins, I and my friends ran out of patience, and i went to the front desk and asked her about the main courses. she said sorry, the order didn 't pass to the kitchen due to technical issue. Here, the problem is not about the order or the machine, it 's that you should at least check in with customers regularly, not just letting us to sit there and wait.
The menu is great, but the execution seemed... unrefined. Dishes such as the carbonara and panna cotta were runny. Flavours were not developed and underseasoned. Service was friendly, but missing several steps of service. All in all, a passable, but not exceptional experience.
