Very frustrating experience this weekend when the teller refused to serve us pretzels in a small cup, as offered on the menu. I was told that the pretzel flavor I wanted was only offered in the large size, even when I pointed out that another type was in the warmer in the smaller cup. I felt pressured by the long line behind me and the stubbornness from the employee. I wonder how many other people ended up having to buy a larger size than they wanted because of this high pressure situation? Not the customer service I expect from Antie Anne's.
absolutely horrible experience. The ladies there were so rude. I had order online 15 minutes ago and it should have been ready 5 minutes before I showed up and they had nothing. They said they don’t see my order and I have to wait for it to go through because their system is slow. 20 minutes later they realized it did go through because the receipt was laying next to the counter they just forgot.
This location won't sell small pretzel bites? They insist that they only offer large ones, even though it's on the menu. I've encountered this multiple times during my visits, and I find it frustrating because it seems like they're being dishonest. Do they seriously not have small cups? I find that hard to believe.
Parking: There are free parking decks available.
Kid-friendliness: If your child enjoys hot dogs or pretzels, they'll really like this place.
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Went here to get my birthday treat! Though the staff at the billing was not very friendly, the fresh yummy pretzel made up for it!
Quick, painless and easy. One of the better Auntie Annie's: they actually have all the dipping sauces
This was my first experience with Auntie Anne's, and I want to thank Josh and Rhea for it!
21SEPT.2023 Super good service. The guy was very efficient and polite.
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Excellent pretzels. My fav... Cinnamon and sugar, all the way
Exactly what you expect when you go to an auntie anns.
