B. Collon Auberge De Letraz

It does not provide an experience you would expect from a 5 star hotel and here are the reasons why: 1. There was no hair dryer in the room. When I asked for one I got a broken one. So I ended up with wet hair throughout the day. 2. Since we were arriving late I called to ask for a baby cot to be set up in our room. I also wrote a comment when booking. However when we arrived there was no baby cot set up. 3. We had dinner in the hotel restaurant. The waiter was not listening to our wine preferences at all. When we ordered a bottle and asked to keep it for the next day, they lost it. 4. The level of English was moderate. 5. We had to carry our own luggage to the Room and to the car. 6. Even though the outdoor pool was supposed to be open, the gates to the pool were locked 7. There was never someone at the spa, so we also had to go up to the reception when we had a question about treatments or the spa facilities 8. Nobody paid attention to us, poor service overall Definitely not recommended to stay here if you are looking for a 5 star hotel service

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executive, meals, staff. Everything was perfect! soothing frame, a decoration worthy of magazines, a burning atmosphere, friendly staff and caring for our well-being, excellent cuisine! in summary.

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Hello, beautiful hotel with lake view, small restaurant care staff in the top paradise.

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an exceptional place, a warm welcome, refined dishes. Always a good time out of time!

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very beautiful place where we have spent a very pleasant stay

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