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"Used to love this place, but the service has gone seriously downhill. Waited 30 minutes in the lobby after online ordering. Finally, they heard to say that they were from the kind of bagel I ordered, not disturbing to ask what I wanted to replace, although I was standing in the lobby all the time."
Teléfono: +13217354585
Dirección: 3705 Murrell Rd, Rockledge, United States
Ciudad: Rockledge
Sitio Web: https://www.bagel13.com/
Lunes: 06:00-13:40
Martes: 06:00-13:40
Miércoles: 06:00-13:40
Jueves: 06:00-13:40
Viernes: 07:00-13:40
Sábado: 06:00-13:25
Domingo: 06:00-13:25
Platos: 100
Comodidades: 5
Categorías: 5
Reseñas: 3950
Ordered 5 bagels with sausage, egg cheese, 1w/steak, egg cheese, all extra toasted, through Door Dash. The order was delivered promptly but 3 out of 6 bagels had no cheese. I called to let them know that 3 of the bagels had no cheese. I forgot to mention that all bagels were lightly toasted, not extra toasted. Mind you, they charge $1 for cheese! They told me that the only way to resolve the issue was for me to drive to Rockledge to replace the bagels. Never even apologized for their errors. 1) I am disabled, having severe issues, which is why I used Door Dash for delivery. 2) I live in Merritt Island. Kind of defeats the reasons for using Door Dash. 3) A simple apology would have been suffi...
I honestly love this place for a good bagel sandwich but today I wasn?t happy. I ordered a everything bagel and an Asiago bagel sandwiches, I should have opened the bag up to make sure they were correct but the receipt said what I wanted. My boyfriend got home with the bagels and they were both an everything bagel sandwiches which I was very disappointed as I was starving and I?m allergic to sesame seeds. I had to call back to get a new sandwich and I picked it up and it still didn?t have want I asked for on the sandwich but the right bagel. I will be returning but this experience was not great after working a long shift.
Your worker, Ashlin was amazing! In a society where most people are bad, it was a breath of fresh air! And she did my order perfectly. While waiting for my order to be finished, she took care of at least half a dozen or more people and also took care of them. I don't know what you pay this Ashlin, but what you should ever pay, you should pay her a lot more, she's a fortune for your company. Thank you, Bill.
I decided to go here because I believed a Lox Bagel and it was the next Bagellad for me. When I arrived, some people waited for food. The employee took my order quickly. But I'm waiting for my bagel order over 20 minutes. My bagel had more cheese than Lox. I asked my bagel to be roasted. It wasn't. The bagel itself was hard. Cream cheese was tasteless. The whole thing was Blande. Will not return soon.
Used to love this place, but the service has gone seriously downhill. Waited 30 minutes in the lobby after online ordering. Finally, they heard to say that they were from the kind of bagel I ordered, not disturbing to ask what I wanted to replace, although I was standing in the lobby all the time.
