Bangkok House-merritt Island

Called to place an order for pickup. Was put on hold for 5 minutes before anyone took my order. Was told 30-35 minutes to wait until my food was ready. I arrived 45 minutes later and waited another 5 minutes inside the restaurant, going completely unacknowledged until I asked a passing worker about my order. They had what seemed like many orders in front of my order still, so I asked how long it would be. She replied she didn't know. I asked if it would be another 10-15 minutes, and she said yes. When I came back in 20 minutes later, I was not greeted again, and stood waiting unaddressed again, until finally I was rang up with my food. No courtesy, no manners, no polite hello, goodbye, or even a thank you. Service was so slow that I got my food an hour after ordering. When I got home, my beef with baby corn order tastes as if it has a fish ingredient in it, which I am allergic to, and was not made aware would be in a beef dish. I tried to call the restaurant to ask if there were fish ingredients in the dish, but the line is continually busy and unreachable now. There weren't even utensils or napkins put in the bag. Terrible and slow customer service.

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Oh my God I love Thai food curry to be exact. My go to places use to Bancock house. Yet their formula changes and they give large damn vegetables and to damn sweet. Once they gave me water down curry and proceeded to argue they didn’t when I sent someone to retrieve order. If I wasn’t in the hospital I would have asked for a refund. After going to get curry from Orlando and Thai Thai. Never again will I go back. Now I understand their special. Then they charge to damn much for egg drop soup like they making it to order. Skip this place if you like a deal compromise on taste. This is for you.

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Very good food. Great service. Highly recommend. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Egg Drop Soup, Pineapple Fried Rice

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Drove all the way there to find they closed early, before 8:30, but supposed to close at 9:00.

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Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 3

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