I have never received my custom order from this restaurant. After reading another review, it seems this might be a common issue for them. I ordered a custom ice cream cake online through baskinrobbins.com for a special birthday celebration and gave them 24 hours to prepare it. Before heading in to pick it up, I attempted to call and check on its status, but the call went to voicemail, and the mailbox was full. When I arrived at the store, they informed me that the cake was never made. The employee tried to blame me for not allowing enough time for the cake to be prepared, even though I had placed the order well in advance. No one reached out to me about any issues, and it seemed like they si...
I had a disappointing experience with my custom order. It seems this location has a pattern of not fulfilling orders, as suggested by another review I came across. I ordered a custom ice cream cake online from baskinrobbins.com for a special birthday, giving them 24 hours to prepare it. Before heading to the store to pick it up, I attempted to call to confirm it was ready, but my call went to voicemail, which was full. When I arrived at the store, I found out that they hadn’t made the cake at all. The employee tried to blame me for not giving them enough time, even though no one had reached out to inform me there was a problem. They completely disregarded my order. Blaming the customer for t...
The food here is generally quite good, but the service is incredibly slow. The staff preparing my ice cream shakes move at a snail's pace, so I wouldn't recommend coming here if you're in a hurry. Their sluggishness feels unnecessary, almost like they're making shakes in slow motion. I also found the employees to be a bit odd. One time, an Indian lady was making my shake while loudly screaming into her phone, which seemed very unprofessional. Additionally, the Indian guy at the counter overcharged me. The menu clearly states that small milkshakes are $4.99 and medium ones are $5.99, yet he insisted there was only a 25-cent difference. When he charged me, he was incorrect, and the menu prices...
I purchased a LARGE smoothie, and the guy who made it must be a manager, or at least very concerned about the bottom line, because he went for for smallest banana, and put in one scoop of frozen yogurt he went to use ice cream at first, probably cheaper? I hate to pay for something, and then have the server cut every corner he can.
Reserva una mesa ahora
I absolutely love this location! The staff is incredibly attentive to their customers, especially when it comes to regular orders. Dolores always prepares my cappuccino blast just the way I like it! A huge thank you to this team for all the great work you do!
I dined there last fall, and overall it was quite good. I tried the pumpkin cheesecake flavor, and it had a nice balance of pumpkin spice and the creamy texture of cheesecake. The service was quick and attentive. I would rate it 3.5 stars.
I visited last autumn and it was quite decent overall. I ordered the pumpkin cheesecake flavor, and they can taste both the pumpkin flavor and the cream of the cheesecake. service was timely and attentive. 3.5 stars
ordered birthday cakes online to be picked up at this place. the next day the order was canceled without the indication of reasons. if they cannot fulfill an order, they will not accept the first place.
Reserva una mesa ahora
Your basic Baskin Robbins with the loveliest workers. Not much to say ... The mint chocolate is my all time favorite flavor. Parking is plentiful and they have Dunkin Donuts too!
The restaurant has a beautiful and cozy atmosphere. It's perhaps the only Dunkin' Donuts without Wi-Fi, which is amusing!
