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"Cocktail and Oysters, perfect Appetizer!"
Teléfono: +16179949000
Dirección: Battery Wharf, 3, Boston Phone Number, Reservations, Reviews, United States Of America, Crossing
Ciudad: Crossing
Platos: 5
Comodidades: 6
Categorías: 4
Reseñas: 2705
Update: I limped over this morning, ready to do battle or change rooms. However, the 2 receptionists there actually knew their business and were very pleasant. No issues, problem solved. Ratings changed accordingly. THANK YOU. We will return to the hotel in the future. Recommend. Background: I had reservations for 2 nights, but inadvertently they were under 2 reservations. I showed up early to talk to the lobby to merge the two so that I wouldn't have to check-out at noon, then check back in at 3pm. The person assured me that it would be taken cared of and that he would call me when my room was ready. So far so good... Later, after not receiving any calls, I went back to the lobby, waited, until close to 3pm, checked in, asked about the 2nd night, and was told I did not have a reservation for the 2nd night. I showed proof, then the person said to come check out at 1200 and check back in at 3pm. No guarantees. So I wasted hours talking to the first person, waiting for calls, etc. all for something that is common sense: Customers that stay for 2 nights ought to be able to stay in the same room and not have to check out, then check back in 3 hrs later.
I liked the rain shower and the bathroom soaps and lotion. The on location spa was nice and the Hammam was relaxing. The exterior is absolutely beautiful on the water and the location. Is great in north end next to the best Italian restaurants and cannolis. The cons: There was 1 robe and it had numerous holes in it. The bed is ROCK hard. I kept waking up because I couldn’t get comfortable. I wouldn’t stay again because the bed was horrible. With the amount of fees charged (33% extra on top of what the “room price” is) you’d think they could update the mattresses. Pros: I only booked one night and was able to move to a cheaper hotel with a much nicer bed.
The room was a nice, yet fairly standard room. The staff were very friendly and helpful! Conveniently located at a water taxi stop, nice ride from the airport after being on a plane for several hours. Paid for the upgrade to a waterfront room and the view was totally obscured by a shrub, water not visible at all. Very disappointed to have wasted money on a non-existent ocean view from the room.
