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"Great atmosphere with lovely food and staff. It’s definitely worth a visit if you’re ever in the Dundee area!"
Teléfono: +441382205444
Dirección: 28-32 Commercial Street, Dundee DD1 3EJ, United Kingdom, Dundee City
Reserva, Reservación
Ciudad: Dundee City
Sitio Web: https://bellinidundee.co.uk
Platos: 8
Categorías: 5
Reseñas: 7885
A group of eight of us had a reservation at Bellini on Saturday evening. While we eventually enjoyed tasty food, the staff and customer service were lacking. We were seated at the back of the restaurant and then ignored. We waited nearly an hour with no service at all—none of the waitresses approached us to offer menus or take our drink orders. We had to ask for assistance and noticed that tables seated after us were already served. The waitresses seemed more focused on clearing tables than serving us. When we complained, we were offered a complimentary drink as a solution. All we desired was proper service, which we believe is not too much to ask for in a restaurant. The manager, who also s...
I have been to this restaurant once before and found everything to be satisfactory. However, when I visited on a Saturday night with a party of 12 that was booked months in advance via phone, there was no record of our reservation when we arrived. Thankfully, we were still able to be seated as 10 people (2 did not join us), which was a relief. We encountered a few mishaps throughout the evening, such as initially being given only 3 menus for 10 of us and having to wait 15 minutes for more, as well as receiving the wrong wine twice and having a missing drink that never arrived. Our starters arrived an hour and a half after we arrived, and we had to go to the bar multiple times ourselves due t...
Went in here for the first time for dinner with the family. The atmosphere is a bit disappointing. Rather 'cold '. Some soft Italian music in the background may have helped. It was reasonably busy when we arrived. More staff serving would have helped though. As the night progressed the customers went down, and the staff went up? Cannot fault the food at all. Not cheap, higher than average, but worth it. Unfortunately, the thing that stood out is when we were trying to pay the bill. After asking for it we waited ten minutes then had to ask again. Eventually once we received it, we gave up waiting and went to the bar to pay it. Two other tables had similar experiences. One table all stood up w...
On our recent visit to Bellini service seems to dropped off since our last visit. Although we arrived on tie for our booking we had to wait over 20 minutes to be seated at a table that was empty when we arrived. it then took another 20 minutes to get offered a drink. We finally ordered only to be told after about another 15 minutes that what both of what we ordered was no longer available, even though what they said my wife ordered was the wrong main! Worst of all was the table next to us had a large party, once they left the staff reset the table using cutlery and side plates left by previous customers! Food itself was really good. Reserva una mesa ahora
After waiting for 20 minutes, our drink order still had not been taken. We asked the waitress for drinks and also inquired about the slow service in the kitchen as we noticed only a few tables had food. The waitress mentioned that the kitchen was actually fast tonight. We observed that only 4 out of about 20 tables had food, and some did not even have drinks. Due to the poor service and lack of attention to customers, we decided to leave and will not be returning.
Had the best Italian meal we have ever had on Saturday evening. Staff were excellent, service was fast despite being busy which is something we worried about reading some really poor reviews before we arrived. Food was 10/10 for all of us and really good value, I worry customers try to get a discount because they get away with it due to the reviews! They should be ashamed. A small team working hard, we had a great night.
