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"Food was above average but expensive for the quality. The staff was above average but lacked excitement to elevate the experience."
Teléfono: +17633150090
Dirección: 11840 Fountains Way Osseo, MN 55369-7203, OSSEO, United States
Reserva, Reservación
Ciudad: OSSEO
Sitio Web: https://www.benihana.com/
Platos: 3
Categorías: 5
Reseñas: 8116
I want to be clear that this is not on our chef. They were clearly new and in my opinion not ready to service a table. We had a reservation and ended up being the only two people at the table, which is fine. However, our chef did not provide us with the type of showmanship that is to be expected at this establishment (not even the bare minimum). Let’s be honest, half of the reason you go to this place is the food and the other half is the show. So, when you only get half of what you paid for, you end up leaving feeling scammed. The kicker was the 20% service charge, basically gratuity. For two people it costs us almost $200 to eat. We received okay food, our waiter was decent, but admitted t...
Sisters dinner night out yesterday 10/13/23 turned into a nightmare. First time dining here since before the pandemic. We were so excited as we don’t come to this area anymore due to our moves and was so excited to eat! We even saved our bellies to come feast as we were that excited. The waiter’s tone of voice gave us all a feeling like he did not want to be there but we continue to think positive as we’re trying to have a good night. The waiter didn’t even ask how I want my steak for their Specialties 6 course meal so I had to ask him do I get that option before he walked away with taking our orders. In the end my steak was not medium rare as I asked, shrimp was over cooked, zucchini was so...
The server was amazing, the food is great. The chef we asked specifically not to do the huge fire thing due to my son being terrified of it and our party was only one seated at the table and he did it anyways. Very disappointing. And an extra $6.10 for chicken fried rice on top of the prices is a little excessive. We waited for our server for about 15-20 minutes after being seated. The wait time for the chef was atleast 30-45 minutes. It seemed they were very short staffed. Thank goodness my mom brought gifts for my kids to play with. I wish they didn't split the tip they add on between everyone and it only went to our server and I didn't have to give our server extra. Spending $80 for a tip...
The food I got tasted good! But I went there for a small celebration but ended up having to wait half an hour to even get a table then, I had to wait around 20 minutes to get a worker to walk over, only to be told our server was going to be very late. But me and my friends were fine with waiting. But apparently I couldn't just get a few things the sushi and dessert, as well as drinks like I had Specifically asked for in the call I made before we got there. We ended up needing to be moved. Which i won't lie the place we were moved to was cold and very not flattering. That doesn't change the fact that the food still tasted good! Didn't have as much of a good time as I and my friends were hopin... Reserva una mesa ahora
Unique restaurant where the chef prepares the meal as you watch. The chefs are very entertaining and quite fast in their meal preparation. The food is also quite tasty as it is prepared fresh as you watch. The waiters are also very friendly. The quantity of the food is also considerable given that it's a 6 course meal. I would recommend the restaurant to everyone
