Bert Rocky's Cream Co

We felt absolutely scammed today. It 's very disappointing because I used to go to this local creamery since I was a kid and have always loved the candy shop vibe and ice cream quality. First of all, prices have increased, which is understandable, but what is NOT is the fact that there are NO SAMPLES to be offered. I don 't know about you but my friend and I don 't actually have a repository of all the possible ice cream flavors stored in our brains since we haven 't gotten around to trying everything. So it makes it really hard to branch out from what you already know, unless your server is spectacular at describing the flavors you ask about; ours was not so spectacular... Can you describe...

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Love this ice cream spot, but left feeling really disappointed on my last visit. I noticed that there were some new flavors that I was curious to try and so I asked if I could sample a flavor. The worker seemed very friendly (older white lady) at first and explained that they currently do not give samples. I was just making conversation and was genuinely curious so I politely asked why. She responded with we used to, but we stopped during COVID, everyone 's favorite and rolled her eyes (whatever that meant lol). And so I picked a couple of flavors and proceeded to check out. When I handed her my card, I said well hopefully you guys are able to bring back samples soon. In the most genuinely n...

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my husband and I went to dinner and decided to visit today and we were completely ignored so we said ok we will wait until we are greeted and next no problem I guess, however we stood there for 10 minutes and they seemed to only greet people they knew already? We finally purchased two cones the women scooping our ice cream had zero people skills, she was very short and we tried to joke around to make the situation better but she didn't seem like she cared and just felt rushed.... we come from Huntington Beach and we were very upset on our experience here and I am a strong believer in some of the comments about them being racist because it seemed they only helped there kind of people and not...

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Love coming here! Makes me feel like a kid again. The ice cream taste great. My favorite is Rocky Road. All the candy reminds me of back in the day! Love the fact that they sell candy apples. Can’t get enough of those apples. If you want a place to feel like the good ole days take a trip to Bert Rocky’s in Claremont, CA. You won’t be disappointed!! YUMMY!

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Folks! There's only one line! A word-winning classic flavors as well as seasonal fruits and special crazy mixes. The candy counter is phenomenal. They carry some old-fashioned candies too. The staff is super friendly so bring some cash for the tip jar.

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