I placed an online order at this restaurant. Unfortunately, I mistakenly ordered the same items twice, so I called to correct the error to prevent the company from losing money. However, I was met with rude and abusive behavior over the phone. Ironically, I had decided to give them another chance after a previous experience where the chicken I received was undercooked and had to be finished in the oven. It seems like customer satisfaction is not a priority for this establishment.
Big John's Lawley Middleway
Unit-2 Langdon Street, Garrison Lane, Birmingham, B94BP, B9 4BP, United Kingdom Reserva"Absolutely horrendous. I wanted cookie dough not flavourless ice. Zero out of ten I hated every second of it"
Detalles
Teléfono: +441217734912,+441213228855
Dirección: Unit-2 Langdon Street, Garrison Lane, Birmingham, B94BP, B9 4BP, United Kingdom
Reserva, Reservación
Ciudad: Birmingham
Sitio Web: http://www.mybigjohns.com/
Horario de apertura
Lunes: 11:00-03:00
Martes: 11:00-03:00
Miércoles: 11:00-03:00
Jueves: 11:00-03:00
Viernes: 11:00-05:00
Sábado: 11:00-05:00
Domingo: 11:00-03:00
Estadísticas
Platos: 10
Categorías: 5
Reseñas: 27944
Dirección
Reseñas
I ordered a pizza for takeout and found a hair in it. I called and spoke to Ash, who didn't seem too bothered. I mentioned the hygiene issue but he didn't sound concerned. I told him they could pick up the evidence but he wasn't interested. He suggested bringing it in, but I pointed out that since it was a hygiene issue caused by them, I would have expected them to pick it up. He said that wouldn't happen.
Poor customer service food was 30 minutes I called to find out when its coming they said its coming and put the phone down on me without a sorry. They didn't listen to the note for no salt and vinegar. Won't be ordering from them again and I was a loyal customer to. They need better customer service and learn how to read notes on orders before they kill someone. 100% disappointed
Truly awful. Drive through is pointless every car was sent out to the car park to wait. Food took ages to arrive. When it did the chips were disgusting cold, texture of card board, dry and no salt vinegar. Chicken burger was lukewarm and dull. Won’t be going back… Reserva una mesa ahora
This is one of the worst take out places. I order masala fish via Uber eats and gave some additional instructions. What I got was a mushy sloppy mess that was inedible. Will never order from here. When I complained. I got a £3 refund. Disgusting customer service.
I was served by Sehrish, she had lovely manners and overall just had a beautiful personality she had great customer service honestly, I hope she sees this and gets a raise or some type of enrichment thank you!
Shittt service. I ordered collection pizza from them. They didn’t put pepperoni in it. Even though i paid for extra pepperoni. My daughter didn’t eat it because she only likes her pizza with pepperoni.
The worest experince of my life, phoned support, failed to listen to complain, to busy reading company policy. Portion size very small mixed kabab. cold, andtasteless. Reserva una mesa ahora
I have had to discontinue my visits to this restaurant because I consistently receive the incorrect order or my food is not prepared properly.
Absolutely horrendous. I wanted cookie dough not flavourless ice. Zero out of ten I hated every second of it
Platos
Reserva una mesa ahora
Categorías
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Fast Food
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Chicken
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Pizza
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Halal
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Fish
Comodidades
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Wheelchair Accessible
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Accepts Credit Cards
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Parking Area
- Reserva de mesa
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Drive Thru
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Late Night
- Reserva
Wagamama
Waters Edge, 66 Broad Street, Birmingham, B12HL, United Kingdom
Reserva, Delivery Services, Japanese, Juice, Asian, Curry
"Quantities of vegan options and consistently good food!"
Henry Wong
283 High St, Harborne, Birmingham B17 9QH, B17 9DW, United Kingdom
Reserva, Soft Drinks & Juices, Full Available, Vegetarian, Meat Dish, Seafood
"Amazing food! Definitely the best place to eat in town! Make sure to try the crispy dish when you visit!"
Slim Chickens Grand Central
Unit MK15 Grand Central, New Street Station, Birmingham, B24XJ, United Kingdom
Reserva, 100% All Natural Chicken Sandwiches, Cooked-to-order Wings, Fresh Wraps & Salads, Meal Deals, Beverages
"Food: 5 Service: 5 Atmosphere: 5 Service: Delivery Price per person: £10–20"
Royal Watan Kashmiri Birmingham Best Balti
602-604 Pershore Rd, Birmingham B29 7HQ, B29 7NR, United Kingdom
Reserva, Vegetarian, Pakistani, Chicken, Indian
"Nasty biryani totally melt if there was less than one wouldn’t give"
Turtle Bay Caribbean
81-91 John Bright Street, B1 1BL, Birmingham, United Kingdom
Reserva, Mediterranean, Vegetarian, Caribbean, Kebab, Steak
"Adeana was very attentive and always made sure our drinks were topped up quickly, five star service."