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"That Chicken Pot Pie"
Teléfono: +18177888008
Dirección: 6000 Rufe Snow Dr, 76180, North Richland Hills, US, United States
Ciudad: North Richland Hills
Lunes: 10:30 -22:00
Martes: 10:30 -22:00
Miércoles: 10:30 -22:00
Jueves: 10:30 -22:00
Viernes: 10:30 -22:00
Sábado: 10:30 -22:00
Domingo: 10:30 -22:00
Platos: 112
Comodidades: 3
Categorías: 5
Reseñas: 913
My husband has had terrible customer service at this location the last two weeks. Last week he drove up two different times and was promised chicken would be ready and it wasn't. They told him last week that someone had just come and bought a bunch of chicken. This week, he went in line and was told they were out of chicken and to come back in an hour and they would definitely have it. When he went back at the designated time, they told him they needed 30 minutes more and assured him that chicken would be available. An hour and a half from the original time, he went up again and was told to wait just five more minutes. After the person behind him went up to the window instead, he asked again and was told they no longer had any chicken because of online orders. So now at almost 9 pm we need to find something else to eat. Terrible customer service and not worth it for the future!
I received the coupons so I drive to the store and they had the lobby completely closed had to go to the drive-thru which was pretty busted up extremely hard to hear or understand the employees they kept telling me to wait so I waited about 20 minutes and the coupon only had a 15 minute time limit so that ran out and the employees same they did not want to help me I have to wish I was still prepared to pay for the food and then they said that the card reader doesn't work extremely poorly ran
Don't use the drive thru unless you have 15 to 20 minutes to wait until someone acknowledges you and then it's hang on for another 5 to 10 minutes. What is wrong with this location??? When you are between two customers waiting it's hard to just move your car and leave. Please fix the drive thru wait time. I feel they want people to leave so they don't have to help them. I just ended up leaving and I'm spending my money elsewhere.
