"Don't waste your time. I think they are closing. They don't have any food options except a little bit of chicken and three sides. No drinks. There are boxes everywhere. The food has tremendously gone down hill....the restaurant is on life support. It used to be a great stop, not any longer."
I really enjoy the food at Boston Market, but I'm very frustrated with this particular location. They frequently run out of various menu items, and recently I spent nearly $50 on several items only to receive a call informing me that most of my order wasn't available. I requested to cancel the order and had a long conversation on the phone, during which the manager mentioned that they needed to consult with Corporate (I'm not sure why). After waiting a few weeks with no refund in sight, I decided to visit the store in person to inquire about it, only to find it closed during dinner time! Is it permanently shut down? I'm hoping to hear back from Corporate soon because I want my $50 refunded.
Sadly this was my first time trying Boston market and it was a high let down. I think the biggest reason to this is that they are about to close permanently for this location and stopped caring. The place is very run down, way limited option and food looks like it's been sitting there for awhile. The chicken was dry and also might have been missing salt. It was so bland I thought I was on a low sodium diet. The ice machine is down and the drinks are watered down. Barely any customer service left. I do feel bad for the servers if they are planning to close it down. Lots of tall tell signs that this place is going out of business
I love Boston Market, but this store has either worst luck or supply chain issues. Everything I've ordered from whether it's in-person or via Uber Eats, they are always out of items. I get that Uber Eats can't tell if you are out of items, but it's getting ridiculous. Today, I was looking forward mac n' cheese and a small Caesar Salad. Instead, I got corn and steamed broccoli. It's so frustrating for me as a customer. I can't trust ordering from them anymore, because I'll just end up disappointed.
Only reason I'm giving two stars is because the staff was friendly but the food Omg what happened to the recipes??? The mashed potatoes tasted like boxed potatoes and zero flavor to the gravy, the sweet potatoes were runny and tasted bland, the garlic herb chicken wasn't horrible but it wasn't good either and the cornbread was flavorless I'm so dissatisfied I haven't been to Boston Market in years and after wasting $18 on this meal I won't be back.
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Been trying to come around to get lunch on my break and for 3 times in a row there’s been something going on , first time they weren’t accepting the T-Mobile promo credit and the 2nd time they were closed when it should have been open and today the third time there was a worker who informed me they were closed due to running out of items. Honestly worst experience for the past 3 times just trying to get food on my lunch break.
Oh my goodness, what has happened to this restaurant? After Koo Koo Roo went out of business, I turned to Boston Market for my fix of rotisserie chicken and sides. It's been a while since my last visit, and I went back today—only to leave half of my meal uneaten. Everything tasted like what you would expect from prison food: bland and unappetizing. The cornbread was the highlight of my meal, but even that was just mediocre.
Boston market in Lawndale CA Food cold.. only had chicken and meatloaf.. sides minimal.. macaroni and cheese cold and soupy. Cornbread not cooked fully.. no drinks out of order.. And the way it was served up was all sloppy.. And when asked what happened why they only have two entrees and 5 sides they shrugged their shoulders and couldn't answer why? Overall very bad experience
Wasn't good.Got the meatloaf with stuffing and Mac and cheese. And an extra corn bread. Everything was dry and flavorless.Except the Mac and cheese. That was the only good thing about it.Tried mixing the stuffing with the gravy added no flavor, but it wasn't dry.Cornbread was kinda stale.Over priced and unenjoyable meal. Cookie was ok but not worth $3
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The pot pie was disappointing—it was soggy and tasted like it had been left out all day. They never have yams, and I often notice empty food containers. They frequently run out of items, and when I asked for drinks, I was told that only what was in the fridge was available. This place really tarnishes the reputation of Boston Market.
Don't waste your time. I think they are closing. They don't have any food options except a little bit of chicken and three sides. No drinks. There are boxes everywhere. The food has tremendously gone down hill....the restaurant is on life support. It used to be a great stop, not any longer.
