Brewers Fayre Dagenham

This is a well overdue review. I am a regular breakfast customer here, the food is delicious always well prepared and if we have ever required anything cooked freshly the staff are more than happy to accommodate us, Rachel the manager has always looked after us she appreciates my grampa has dementia and even though he can be rude she always ensures he's happy. For as long as I have been coming to the restaurant the staff have always been pleasant and friendly. Recently I witnessed some extremely rude customers and was amazed by the way Rachel remained professiol and delivered great customer service skills despite terrible language been used all while maintaining a great smile for the rest of...

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I don’t normally do reviews, however, based on the way this manager was spoken to by these guests and how she still dealt with it. I felt the need to do so as people like her don’t deserve to be spoken to like that, and given a false review on how the situation was handled. Having seen the comments left by the table and the comments and depiction I’m glad I have. I believe the manager remained calm and professional towards the guests even after they treated her disrespectfully. I didn’t have a problem with my food was all up to a lovely standard and I enjoyed the service and conversations I received from all staff today, I was very pleased with the breakfast and service I had this morning.

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Came here for breakfast yesterday morning with family and all i can say is that everything was fantastic! The food was lovely and the service was superb. However, there was one table that was so incredibly rude i couldn’t believe it, saying this, the manager rachel dealt with the situation with and unbelievable level of professional decorum and politeness. There was absolutely nothing wrong with this mornings breakfast and after watching the rudeness from that group of people i have nothing but respect for the dagenham brewers fayre team.

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I stayed at the premier inn chequers corner as was down here on business. Decided to go for Breakfast last minute and was accommodated straight away by a member of staff. Food was delicious and set me up for the day. Staff were attentive so nothing to really complain about. I’ll remember this place when maybe, I’m back down in London.

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What an absolute delight came here for breakfast with my family upon arrival I was greeted by a lady called Rachel who was an absolute star could not have been more helpful. Breakfast was excellent value for money and extremely tasty , kids fav was making muffins . Will definitely be back food was delicious and staff friendly .

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Parents took me and the grandkids for a family lunch. Had a fabulous visit. Frankie was our server and couldn’t be more helpful. Had a new Waitress too Maddie and she was so helpful bringing extra sauces and napkins. Service was great it was a great visit will be back Gonna book for Xmas too

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Food absolutely cold…manager Rachel was extremely rude and had no customer service empathy at all. This person (I cannot even say lady or manager, as neither of these qualities) Was evasive. Regarding the food myself friends were disgusted. I will NEVER return to this...

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Go here regularly for breakfast and carvery..yesterday 5 of us went for breakfast .it was awful food was cold . Spoke to manager Rachael who repeated herself continually saying we have probed the food . ..The food was Cold with cold air blowing out in...

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Never been here for breakfast gefore never ever again the staff were rude the food was freezing cold the beans looked as if they had been reheated the bacon was like shie leather where it was so cold complained to managnent said nothing they can...

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Brilliant breakfast and service from everyone on our breakfast visit to this restaurant. Food was hot and fresh and nothing ran out! Great job!!

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