We love this place, but the last time we were there (on Wednesday 5/4) we had gotten a take-out order and they got everything wrong. Salt on fries and burger when we asked for none, hot peppers on the Italian beef when we asked for sweet. I called and the manager apologized and said that she would email me a credit because she could not refund our completely inedible meal. I looked later that evening and saw no email from them so I called back and she told me it might take a day or two for it to show up. So here I am, FOUR days later and no email from them. I don't expect to see one; I imagine she just said that to placate me. In general I love this place and I still plan to go back, but I j...
We visited the state to try the highly recommended beef sandwiches. As a vegan, I was really excited to taste their vegan beef. We ordered four regular beef sandwiches, four vegan beef sandwiches, and four large fries. Alice was very courteous and handled our order efficiently. The food was prepared quickly and packed well for takeout. At first, it was a bit tricky to distinguish which sandwiches were beef and which were plant-based, as they weren't labeled. However, we figured it out as soon as we opened the containers (the vegan ones had a bit more pepper and a slightly different color). The flavor of the vegan sandwiches was absolutely delicious and reminded me of the taste of a Buona Bee...
Terrible service and I almost left before I got my food even after paying. Buona food is great though btw it's just this location with whoever the dumb kid is managing the place. I was only 3rd car in line and all 3 of us waited at least 20 minutes no exaggerating. Great food but get ready to wait forever and a day and I would keep driving if there's more than 1 car waiting in the drive thru lane. Thanks and hopefully this improves your location because I really do love Buona Beef it's the best around. 5 stars for the food!
I've been dining at Buona for a few years now and typically enjoy their beef sandwiches or protein dishes, which are always delicious. Today, I decided to try something new and ordered a hamburger through a delivery app. It turned out to be one of the best burgers I've ever had. I relished every bite, right down to the last tasty morsel. The next time I'm in the mood for a hamburger, Buona will be my go-to!
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look at my cold dry beef sandwich, with which I could make a better job home. also the cheese wide tastes simply ultra-processed. I only give a bad review on google because I gave them a bad review internally and then they sent me a credit to give them another shot, and then click on the redeem button and the qr code deleted and they can not go back and print it to use it was a bad eating.
Picked up a few salads, A beef, a hamburger and fries yesterday for dinner for the family.Just wondering why the full Caesar salad didn't have croutons or cheese on it?This is the second time we ordered the full-sized one and it didn't come with any! The small Caesar side salad did!It was not worth driving all the way back to pick up the missing pieces!The rest of the food was excellent!
The restaurant was exceptionally clean and well-organized. The staff were fantastic, providing excellent service. The food was fresh, served hot, and brought out quickly. Every dish was flavorful and generously portioned. I highly recommend this place! Everything was executed perfectly.
We ordered a couple sandwiches and some fries to-go. We waited a full 30 minutes for our food. We sat there watching the order bagging area and it was totally disorganized.There were a lot of angry customers losing patience.
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Super clean and run very well. Employees were wonderful. Food was fresh, hot and made quickly. Everything was so good and large portion sizes. Highly recommend! Everything was made just now we ordered.
Had the vegetable pizza and it was fantastic. Who knew a beef place would have good pizza. My son loved his beef sandwich and side salad.
