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"Service was great. Food was fresh and hot. The tables and chairs could have been cleaner. There was dried up ketchup on the back of my chair."
Teléfono: +14797828746
Dirección: 1200 Towson Ave, Fort Smith, United States Of America, Walsh
Ciudad: Walsh
Sitio Web: https://burgerking.com/store-locator/store/restaurant_2874
Platos: 3
Comodidades: 3
Categorías: 5
Reseñas: 2064
Ordered two original chicken sandwiches. Asked to add tomatos after paying but while sandwhiches were being built. Said i would pay for them. They told me there was no way to do that. That i should have asked before paying. I have severe ADHD and simple forgetfulness like this happens all the time. When i recieved my sandwhiches (without tomatos) i went to the counter to order tomatos. They told me they couldnt sell me tomatos because there was no button for it. And i said, okay, well ring me up for a $1 drink, and give me tomatos instead. They said they couldnt do that. So i said, then just give me some tomatos. Its like 40 cents. They got the manager, who proceeded to come out, and tell me...
This location refuses to put their I d store number on their receipts, nor provide it when asked. I called and asked for the store number. They hung up on me. I called back. She answered with, Fort Smith Police Department. I still asked; what is your store ID number? She asked; what is this about? I said: I have a receipt and I need your ID number for a survey for a free Whopper. She said; we don't do surveys at this store ma'am. I said; I'm coming in and I'm going to get names and numbers. This is a major disgrace to the store owner, of whom neither of them happen to be. A similar situation occurred last evening when a very disgruntled manager, who was taking orders at the drive thru. She a...
The cashier was extremely rude! I placed my order on the app, and when receiving my order that was not ready I was missing a wrap she then took my receipt and proceeded to read every item one by one and say that’s in there after each except I was missing a wrap and sauce she was really rude for no reason. When we got home I discovered that my jr whopper with cheese had no cheese. Which I could’ve over looked although it is an up charge but with the terrible service coupled with the missing items I felt like I needed to share. I hope this improves because Rogers ave Burger King is absolutely doing a much better job!
