"Had to get refunded!!! Watched cook stuff bacon in his mouth as he's making my food without gloves, and when I called him on it with management standing there he had his finger in his noise denying it"
Stay away from this location!!!!!!!! Service is terrible and I 've had issues with the drive thru. The first issue was about a year ago when I placed an order thru the app and selected Drive Thru as my pickup option. When I arrived at the restaurant, it was closed. I had to contact BK to get a refund. Because of that I had avoided this location, but last night I thought I 'd give them another try since I knew they were open again. I placed an order thru the app and selected Drive Thru as my pickup method. I pulled up to the drive thru speaker and sat there, and sat there, and sat there. After several minutes I pulled up to the drive thru window. I could see workers inside the store but none...
I was driving home from Salt Lake city towards Cali. Stopped here because I normally love BK. TODAY I was very disappointed. I ordered my usual 2 chocolate pies. The first pie was delicious. Went to kill the second one and as I bit into it was nasty. Threw it up cause it was so nasty. I pulled over to look at it and there was mold all over my pie...never have I experienced that before. Threw up everything I ate. Never going to this one again. Called the manager no answer. 4 times. Finally called pilot gas station and they went and got a manager. They did apologize and told me I could come back and get a refund but I was already 30 min away. I was not about to turn around for a 3.50 cent pie...
The cashier (young white make wearing a PLAYBOY jacket) decided to first touch cash then go touch my food and they don’t have the fry servers so he used tongs, and gave a medium fry the size of small. I didn’t pay extra to get less. And my son got a total of 19 fries. Yes I counted his just to see. And when i said he should be changing gloves he got attitude and his manager a Hispanic lady in the back didn’t care. Plus the inside was filthy. Don’t recommend going here. The pilot they are located in is nice and clean.
I had a fantastic experience at this Burger King, largely due to the outstanding service, which I would rate at 150%! Mike, who helped me, was exceptionally kind and created a connection right away. Despite being relatively new, he was very transparent about it and delivered excellent customer service throughout my visit. The food was flawless and expertly prepared. The entire staff, including the chefs, were friendly, making the experience genuinely enjoyable. Pura vida!
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This Burger King is ideally situated next to a gas station, making it a great stop when I need to refuel. The drive-thru is conveniently located right next to the pumps. Each time I've been there, the staff has been friendly, and the food has been enjoyable. It's a fantastic stop for anyone on a long trip between California and Utah, or vice versa.
Excellent Service 150% ? Mike who assisted me was SUPER nice and very quick on establishing rapport. He was fairly new and honest about it, he attended me with great customer service. The food was perfect and well made, the cooks and hamburger makershad smiles and the whole experience at this Burger King was quite delightful. Pura Vida
Friendly staff, that let you take your time to order and not say anything else after every item you choose. Inside it wasn 't the cleanest but it 's not horrible. Took about average time to get me my food which came hot and pretty good looking and notjust thrown on in a rush. Would go back here again if I was in the area
Hector significantly improved our day by correcting a prior error. He managed the situation excellently, and we are genuinely grateful for his efforts. The restaurant not only serves tasty food but also offers fast service and a welcoming team – they truly keep their promises!
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Hector really helped our day to be so much better, with an error that happened previously he made it right and I cannot tell you how much we appreciated it. the place is not only great food fast friendly but they deliver on the promise
Had to get refunded!!! Watched cook stuff bacon in his mouth as he's making my food without gloves, and when I called him on it with management standing there he had his finger in his noise denying it
