SABRINA! The manager on duty was so freaking rude to her employees. The employee ringing me and my husband up was so patient and polite! But Sabrina would definitely ruin an employee’s day with how she speaks to them. She got annoyed with her worker because the worker kept needing her approval of our free food that we acquired with our points. The worker was only doing her job and calling her to approve the transaction but she completely ignored her and didn’t acknowledge her calls. So the employee had to keep calling her until she turned around and told her to “WAIT” in a scolded tone. If she would have simply acknowledged the first time she called she wouldn’t even have to call her name so...
The Burger king whopper has always been a favorite, tasty lunch meal. However, one negative comment never seems to go away; The sandwich is mostly always served at ROOM TEMPERATURE ! No effort is made to keep the food hot, under a warming light. The meal is tasty, but could be so much better if served as a WARMER dish !! The latest room temperature Whopper was served at restaurant No. 9956, Cross Bay Blvd., Queens ,NY.
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Be warned that there is only one bathroom for both genders available to customers. The male one was converted to male/female and the female one was changed to employees only. Regarding the food, it is sad how the fries and whopper jr have shrunk. The current medium size fries are the same as their former small classic fries and the whopper jr should be called whopper slider.
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3.5/5 stars. Pretty okay burger king. Food is fine. The bathrooms are usable. Ample parking. My only issue is that they have gotten my order wrong 3 out of the last 4 times I've been there. They fixed it, but still. This is in store and in the drive thru. I still come here, but ALWAYS check my food now before pulling off/leaving the store. I suggest you do the same.
For two years now. You have good people who eat the most (8/10) of time. I would recommend going during the busy hours to get a higher chance to get warm food. Don't go late at night. Late night cold food.
it is a solid bk in rego park with very clean spacious seating and fast service. plus redeeming offers in store function actually works on the app so an additional star for that.
I haven't been inside the restaurant yet, but the drive-thru is quick staff is friendly.Parking: Ample parkingWheelchair accessibility: All of the restaurant is on one level
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The hamburger came exactly as I wanted, but they kept it waiting for a while to serve.
good worker and fast service. meets all criteria of a good Burger King shop food: 5/5
