1 /5
Reseña
★
On Saturday, purchase of a large pot of tube tobacco. The employee makes a mistake and gives a pot of rolling tobacco. The jar is opened a few minutes later and we realize the error. We are going back to exchange it. The employee refuses the exchange because the jar is open and tells us to come back and see the manager who will be there the next day. So we go back there on Sunday. Same speech from the manager, no exchange possible. However, the error does not come from us I would like to remind you that you are required to provide a product that meets your customers' demands and to handle complaints fairly. An error may occur. Your customers are not there to suffer; you should show them a mi...