Caffe Bene - Reservar una mesa

I placed an online order and went to pick it up. There are two side to the small counter, both well marked with multiple signs reading “order” and the one end and “pick up” at the other. The pickup side has multiple signs and also the signs for Grubhub and online order stuff. I showed up a little early then the latest pickup time and was waiting in the pick up area. The counter is small so I know the girl saw me, but it seemed like she was actively avoiding looking at me. I waited about ten minutes assuming she must know there’s nothing ready or something, and maybe that’s why she didn’t ask me my name for the order. But after I realized there was an order on the back counter I finally went to the order line to ask if it was mine since she didn’t seem to care to ask me. As I walked up she asked me “are you ready to order?”, I was so confused because I had clearly been waiting to pick something up. I stumbled for a second and was like “uh no I’m picking up an order, as I pointed to where I was standing waiting at the pick-up area. So if she DID think that whole ten minutes I was thinking of what I wanted, why the heck would you not go up to the customer and ASK. Ask if they need help, or ask if they are ready, or I don’t know maybe ask if they are ordering or waiting to pick up. And yes the bag that was behind her the whole time was mine. P. S. The place was not busy and not one person came in while we just stood there, we were the only people the counter. There was a guy picking something up when we first got there and we stood behind him, she gave him his food and walked back to the other side of the counter where the waiting began.

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Overpriced on everything. I love me a good croissant. Always buy one in every bakery i go to. I bet an arm and a leg that they purchase their croissant from 7-11 and package it in a clear plastic bags to make it look fancy. Close to $4 for this. Definitely not worth it. I paid $5 in the city for a way better made croissant. Place is clean and service was good. Probably won't come back here.

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Caffe Bene has excellent service, friendly staff with wonderful food and beverage selections. Recently switched to decaf coffee (doctor's orders and they make the BEST freshly brewed decaf coffee (best price too! , made to order. Great location highly recommend!

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The cafe is awesome. But management need to make sure that when they train their staff for weeks or months that the staffs are compensated.

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Overpriced, terrible bagels and slow service. A tiny bit of cream cheese with a soggy bagel, don’t go here.

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