Caffe Capo - Reservar una mesa

Whilst working for a Visually Impaired (VI) Charity, I took one of my VI Students to the café (in an emergency situation) to access the toilets. I did notice the sign stating 'customer toilets ' however my VI student was unable to read this, and we sadly did not have time to explain our reasons on entering, as my focus was to reach the toilet asap. On exiting, we were confronted by an extremely rude, aggressive, and intimidating waiter (small stature with short hair), who cornered us in the doorway and was exhibiting very angry gestures and unfriendly body language. He did not allow us to explain ourselves and did not want to listen to our motives. This experience was extremely negative for my student and caused a very high level of anxiety. As a VI charity our main aim is to instil confidence and independence in our students and to build self-advocacy skills, as well as trusting in the general public for help. This negative experience was the exact opposite of what I was aiming to achieve and could have serious mental health implications, affecting learning going forward. I would NEVER step foot in this café EVER AGAIN and I advise others to stay away. Interestingly and sadly this experience does not sound like an isolated incident when reading other 'bad ' reviews, stating the same involvements with the word 'rude ' coming up every time and focusing on one waiter in particular!!! Please educate yourself and your staff around inclusivity and understanding disabilities (whether seen or hidden) and show some human decency and look up the word 'empathy! '

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Having just walked over a mile along the canal side it was time for a break and a breather. We have liked this family run cafe before so much better than the national chains.Keen on masks and track/trace plus a one way system but still very friendly, decent coffee and no sense of rush. Nice range of kids sandwiches too. Lots of local trade all on first name terms and nothing too much trouble for the staff.

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This is a friendly, local family run coffee shop cafe. We've been a few times and the coffee and cakes are really lovely, as is the owner. Definitely worth a visit.

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Very polite service from lovely helpful staff , very relaxed atmosphere with excellent cleanliness would recommend to anyone .

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Very clean, staff really friendly. The best scrambled eggs I’ve ever had. Would definitely recommend for breakfast or lunch.

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