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"Mom and I had dinner at Caffe Nero yesterday. The staff was friendly and our food was delicious!"
Teléfono: +441353658612
Dirección: Unit 2, 11 High St, Ely, England, CB7 4LJ, United Kingdom
Ciudad: Ely
Lunes: 08:00-16:00
Martes: 08:00-16:00
Miércoles: 08:00-16:00
Jueves: 08:00-16:00
Viernes: 08:00-16:00
Sábado: 08:00-17:00
Domingo: 09:00-16:00
Platos: 16
Comodidades: 5
Categorías: 5
Reseñas: 202
Board up with Covid rules on but it clearly said the toilet are open to customers so I headed to the toilet, past a couple of chairs that had a food gap so you could get through or so I thought . Only to see sign on the toilet door saying closed. I walked back realising that maybe the sign was wrong only to be glared at by a member of staff. I told her kindly that the board said the toilets are open. Now, no harm was done, I didn’t touch anything and just walked back out but this staff member glared at me and continued to shout and moan about me after I had left. Little did she know my son was still in the queue. Another staff member then apologised when my son explained about the board and told her she being extremely rude and aggressive towards me. I will never go in here again. I understand the toilets being closed, I get it, but there is no need to treat paying customers in this way.
Visited cafe Nero today service was ok however we were sitting at the table and our tray was taken away with our cups..I had to take my cup back as I hadn’t finished! Then the lady staff member was clearing tables and knocked a bottle of water on the floor..she picked the bottle up and carried on clearing tables and left the floor wet..no wet sign was put out..we sat there for 15 minutes before we left..we said to the lady you may want to put a wet floor sign out so no one slips..she gave us a filthy look !! Let’s hope no one slips and sues!! Sorry to say we won’t be rushing back!
