Calleva Arms - Reservar una mesa

Visited today for lunch and probably wouldn't rush back although I'm aware there's recently been a change in management so maybe a few teething troubles. Messaged via their Facebook page to book a table, no response. Never was a problem in the past. The pub was very cold with no heating at all so we had to keep our coats on. Several tables near us commented the same and all sat with coats on. The coffee machine was out of order so only instant available, which wasn't pleasant. We waited a long time for someone to come and take our food order, in the end I went and found someone. Two of us wanted the steak ale pie. Only then were we told it wasn't available. The chap said we should've been to...

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Really poor experience. Terrible service from a young blonde bartender in a baseball cap who clearly doesn 't have a clue how to deal with his own mistakes. He was stressed by time constraints from a clock behind the bar that is running about 6 minutes fast. He decided to stop serving our party half way through taking our food order to get another tables order into the kitchen (the time was 2:20 with kitchen shutting at 2:30) which resulted in a dish being missed for us. When this was raised he accepted it was his bad but made no attempt to fix the issue. By this time (2:45) the kitchen had closed and he claimed he couldn 't do anything about it; Although as far as I 'm aware no manager was...

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A very bad experience for me l'm afraid although some onlookers might have found it very funny! I bought a pint of coke and spritzer, went outside to the picnic table by the road and put my glasses on the table. The table was so old its bracing struts no longer functioned so when l sat down on the seat it see-sawed tipping both full glasses down my front and trousers. I was soaked and just had to abandon the evening drink in the sunshine and go back home. Probably hilarious if you were watching. It must happen regularly to many people but maybe they don't get quite as wet as me. I was just too soaked to come back into the pub full of people and make a bad situation worse. PLEASE BUY A NEW PI...

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Got called out by Harry the manager to a sewer leak in the pub. Staff members where handling sewage with no ppe and still serving food before changing clothes. If you are a contractor working for this company be carefull. When they need the service they will give confirmation that they will pay. Unfortunately they do not pay. Head office argues the invoice even though they have authorised it with the pub manager Harry.

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we had a great meal on the calleva on the New Year's Day. there were 16 of us and we were all satisfied with our eating. the bratbeef was fantastic. I couldn't eat anything.

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