Captain D's - Reserva de mesa

This was a joke, ordered online. Received a $100 gift card for Christmas because I enjoyed eating at Captain D 's till now. Placed order, received call said grill was down, told me to cancel order they could not, I explained I placed order as guest and couldn 't pull back up, employee called general manager, GM said to call corporate they had no control, I requested raincheck just make order tomorrow and I would pickup, this is obviously the punchline.... employee said we blew fuse and doubt grill be working tomorrow . I asked for number and was told only could go online to get money back. Asked for number to talk to someone, no number available. I asked for a complaint number, no number pos...

• Útil
• Inútil
• Responder

I've gone to the Mayfield location from time to time. Out of the numerous times I have gone, only one time (around the lunch hour) was the service adequate quick and the food near perfection. Most the time, the drive thru is slow. I think they may have a difficult time keeping cooks and employers. Some times the fish is very overcooked, or dry, or just plain bad. It's like a box of chocolates, you never know what you'll get.

• Útil
• Inútil
• Responder

I was there at 8.30 pm tried to order o line wouldn't let me said they were closing soon tried to order over phone they said they don't take order over phone went thru the drive thru waited for almost 30 minutes for food ugh food was cold asked for butter sour cream never got it no silverware very very disappointed with this store its ran by kids no adults they really need to close

• Útil
• Inútil
• Responder

The last time we were there two months ago ago, they burned my grilled shrimp to a crisp. Tonight we gave them another chance. The bun on my fish sandwich was burned, black and charred. They hush puppies were bland without onions or spices. I called the manager on duty and she said she “will tell the GM” and didn’t apologize or offer a refund. Sorry service! Reserva una mesa ahora

• Útil
• Inútil
• Responder

I just didn't like the fish. They were out of shrimp. Service was good and it was clean. Will return, I think the taste of the fish was just one of those times you eat something and think it's just not right. Nice employees.

• Útil
• Inútil
• Responder

They were out of ketchup entirely and didn 't bother to tell anyone before ordering fries as a side. Not even a sorry when they informed me there was none upon bringing my food out.

• Útil
• Inútil
• Responder

They never have rice. Their grilled chicken is always in the frerzor, the original fish has a taste that its not suppose to have.

• Útil
• Inútil
• Responder

Been over 10 years was great. Food, atmosphere, and service was great. A bit expensive for 2pc fish but ok. Reserva una mesa ahora

• Útil
• Inútil
• Responder

Shorted me two days in a row and left my babies hungry... Two Thumbs Way down!!!!

• Útil
• Inútil
• Responder

The fish was cooked in rancid grease and was inedible.

• Útil
• Inútil
• Responder