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"The service was excellent and quick. This is my favorite coffee shop. Thank you!"
Teléfono: (+1)5153347474
Dirección: 11985 Hickman Rd, Urbandale, United States
Reserva, Reservación
Ciudad: Urbandale
Platos: 3
Categorías: 5
Reseñas: 5
We have been loyal customers of Caribou for many years, but our recent visit was disappointing. The sandwiches we ordered had warm exteriors (the bagel and bun), but the insides were either cold or just lukewarm when we bit into them. Another couple behind us ordered two small coffees with cream. The employee placed one cup in the window and announced it was a small coffee, but when the couple approached, they reminded her that they had ordered two. After touching the cup, they realized it was cold, yet the worker insisted she had set out two cups and that someone else must have taken one. Aside from us, they were the only other customers in the restaurant, and we certainly hadn’t taken any...
It feels like every week my order is wrong! I always ask for the asiago bagel with cream cheese, but they keep giving me an everything bagel with garden vegetable cream cheese instead. Today, when I called to report the mistake, a staff member suggested that it was my fault for the mix-up, even though she had entered the order incorrectly. There was no apology or acknowledgment of the mistake! I won’t be returning to this location. Just yesterday, when I went through the drive-thru, I received a hot chocolate, but the lid popped off in my car because the cup was dented. When I went inside to get a replacement, the staff member made me feel like I was at fault! This is unacceptable customer s...
I used to visit this restaurant often because they were always understanding of my dairy allergy, simply omitting the cheese from the bagel sandwiches. Unfortunately, today we were informed that they can no longer make any modifications to the sandwiches, which is surprising considering the growing number of people with food intolerances. It seems they might have separated from Einstein's? If that's the case, it would help customers if they removed the Einstein's branding from their signs. It’s really disappointing to see them lose a loyal customer over something as simple as removing a slice of cheese from a sandwich.
I used to visit Einstein Bagels almost every morning for a coffee and a freshly made bagel sandwich. However, this morning, as I stopped by on my way to work, I discovered that the turkey sausage bagel sandwich I always ordered is now pre-made. The bagel was tough and difficult to eat. From now on, I won't be ordering breakfast bagels or sandwiches from Einstein, especially since there are nearby competitors that still do it right. I don't understand why Einstein Bagels chose to compromise on quality by taking shortcuts. Reserva una mesa ahora
I really enjoy Caribou Coffee, but today I stopped by to grab an Einstein Bagel. The girl at the drive-thru kindly explained that Einstein and Caribou have separated, so it will take some time for the signage to be updated. I ordered a blueberry bagel with honey almond cream cheese, which was good—quite sweet, although I think it might have had a bit too much cream cheese on it. Even without Einstein, I still love Caribou Coffee! #KCFoodie #CulinaryAdventures #ExploreYourCity #UrbandaleIA #NatApproved
I had an amazing experience at this coffee shop! They made my order perfectly, even with some slight adjustments, which is impressive considering it was in the drive-thru. The staff member at the window was incredibly friendly, and we enjoyed a lovely conversation. I will definitely return to this location the next time I'm in town!
