Carl's Jr. - Reservar una mesa

I tried to go to every restaurant in Placerville that I wanted to visit, but they were all closed by 8PM! I was getting hangry, but then I decided to go to Carl's Jr. A wonderful lady named Kelly took my order in the drive-thru. She was extremely helpful and showed how proud she is of her job! She provided the BEST customer service. I even had to borrow someone's phone since mine was dead just to make this post so I wouldn't forget it! Haha.

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I ordered a double cheeseburger, but the cashier misheard my order. When I returned to the counter after a few minutes, she admitted to the manager that she couldn't recall what happened earlier. I am certain that I did not order a burger with tomatoes, so there was a mix-up. The manager was very courteous, but the cashier could use some improvement in her communication skills.

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My husband and I go here often and this is the best Carls Jr. I also want to note that we went inside for dinner tonight and a young lady named Mandy was excellent. She was so sweet and made us feel welcome. She was so sweet to my son! That kind ofcustomer service deserves to be rewarded!

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I recently went through the drive-thru and was impressed by the staff's expertise in their costumes.

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Famous star with cheese. Never disappointed, always great service

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