I come here when I am in the area and over the years it can be a hit or a miss depending upon who behind the counter. My last few visits have been good 4 star with helpful mainly cheery staff. Decent food and drinks. However my most recent visit was anything but. Getting someone to wipe the table was difficult and grudged. Getting served was eventful. Gave my order of 3 items paid my money. Lady poured 3/4 of a pint said something to another lady and walked away. Second Lady had to finish my order which I had to repeat to her twice. Very unprofessional. A bit of customer service training would not go amiss.
Visited here for a drink and lunch. Not very busy when we arrived but by mid lunchtime most of the tables were full. Our lunches came with one of them missing a few items. But it was easily corrected when we spoke to staff. Food was tasty and drink’s inexpensive. Tables cleared regularly and wiped which was good to see. Staff were helpful and efficient. Only drawback was the constant swearing from some elderly regulars who seem to think everyone wants to listen to their conversations. However most customers are decent and friendly. We will be back.
Our visit started as normal but after the third pint of Bud Light the app told me it wasn’t available. A staff member said it wasn’t pouring properly. A good day to which I looked forward for a long time was ruined. When staff bring a whisky to the table they might ask if water is needed rather than running off at breakneck speed. Altogether an unpleasant experience. It might be cheap here but much attention is needed to provide a proper service. Very poor.
Whenever we go out I always search for a wetherspoons pub. Today was no exception. The staff were polite, and the food (American Breakfast) was fresh. The eggs were really cooked, which isn't an issue. I just prefer a runny yolk. I also forgot that alcohol on a Sunday can't be served before 10am. The ladies toilets are clean, well lit, and maintained. Gents toilets are clean but shabby and locks are missing off some of the cubicles
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We arrived and were shown to a table where we sat for 15 minutes without interruption from any of the staff inquiring about drinks or indeed food. Satisfied that we had sampled the atmosphere standard of service if not the food we left to find an eatery that wanted our custom. It wasn't as if the restaurant was busy. Only another two tables had customers.
karin and I visited 2 days in a row during the stay in falkirk. the service and the quality/presentation of the meals were fantastic. I have visited many wetherspoons from the world, a coat of arms, coats, and I would honestly say that the carron works the best for service and eating and drinking. Five stars!
usually good food and worth a lot. do not order the children fish and chips. the fish was smaller than a huh bug and came with 5 chips. that is child abuse. I wish they would clean the tassen better, but it is very valuable and the staff is beautiful and it is a beautiful atmosphere.
Has to be one of the worst spoons I have visited. No character it's dull dark and boring, tables basically all one level. Service was good, friendly apart from the delay in food due to a fryer breaking but they came out and informed customers which was fine. Food basic but tasted ok.
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what a great wetherspoons! very clean (complete team of purer works hard before my eyes excellent service of the young man who served me this morning. had coffee and toast with jam with his thoughtful vegan margarine. many disabled parking places right in front of the door.
to breakfast. So well went back to the tee. eating was excellent and served by friendly and efficient employees.
