Carvel - Reserva de mesa

I used to love coming here, I say ?used to? because I will no longer be getting my ice cream or ice cream cakes here. I ordered 2 sheet cakes for my children?s birthday, I watched the server write down the names and she assured me that they would be correct. I tried to get some guidance on color scheme but all she said was ?I don?t know, it?s up to you? I let it go. Today I went to pick up the cakes and she just went and bagged them without showing them to me while the other

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Walked in. Wasn?t even acknowledged. The girl appeared to be cleaning the sink. I asked my husband if she possibly didn?t hear us walk in. (Maybe hearing impaired? At that moment she looked up and she had a phone to her ear! She looked at me, didn?t acknowledge me and continued with her phone conversation! After another full minute, we walked out. I think we only stayed that long because we were shocked. Current time 8 pm on Thursday 1/23. Edit at 8:20 Go to the one on

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As of late Carvel's devotion to customer satisfaction has plummeted. I went to Carvel to get my family ice cream for dessert, I was met with pure denial for a positive customer experience. The banana barge always came with all the ice cream being soft serve, they did not want to honor my request for just that. They had the nerve to tell me no. Am I not the customer? Give me what I want, not what you want to sell me. After finally getting my soft serve they were so

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My brother, who has lived in Central Islip since 1974, recently visited Carvel on Motor Parkway. In the past, this location used to be King Kullen. He ordered a large banana milkshake, but when he tried it, he found that it tasted like vanilla instead of banana. After bringing this to the attention of the staff, they just gave him a banana and showed him out the door. The customer service here is definitely lacking. Reserva una mesa ahora

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The staff members are always friendly at this restaurant and I haven't encountered anyone being rude. However, I'm not here to make friends, I'm here for the ice cream. The ice cream is always delicious, but I have a suggestion for the manager: please ensure that the sundae dashers consist of alternating layers of candy, ice cream, candy, ice cream, candy, and then whipped cream. Just a friendly tip!

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Worst carvel I've ever been to. One of the women has attempted to overcharge us several times on items and we refuse to go back. Charging 8 dollars for a ice cream cone with no toppings is unvelievable! Also charged $5 for a side of black cherry topping just because I forgot to ask for it ON the ice cream. Refused to put the topping on the ice cream instead. Never again.

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Terrible experience. I visited the restaurant on National Ice Cream Day expecting to take advantage of their buy one, get one free offer on soft serve ice cream cups, as advertised on their store sign. However, the owner informed me that the promotion did not apply to cups.

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Ordered 2 large ice cream sundaes for my son me and there wasn't even enough ice creamin the cup to go around the edges and it didn't go to thetop. Plus the hot fudge was COLD and clumpy like the machine wasn't even turned on. What a turnoff. Reserva una mesa ahora

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