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"Avoid, food was not great, service left a lot to be desired, starter was forgotten until we mentioned it. Paid the bill but only to avoid embarrassment, steer clear."
Teléfono: +441162541174
Dirección: 5 Albion Street, LE1 6GD, Leicester, United Kingdom
Ciudad: Leicester
Sitio Web: http://www.casaromana.co.uk/
Platos: 32
Comodidades: 17
Categorías: 5
Reseñas: 4498
We went as a family for a special occasion. The food was nice but the service was disappointing. Very rude Manager and waitress. There was no interaction with the waitress and she seemed like she didn’t want to be there. She just bellowed at us when asking if we wanted any more drinks or desserts with a stony- face! It felt like she couldn’t wait for us to leave. Our total bill was a considerable amount of money and it was just such a shame that we had to experience that level of rudeness on what should have been a very relaxed enjoyable evening. Needless to say I would not recommend and will not be returning.
We booked a table for 7pm. It took an hour for the starters to come out and another hour for the main. We had been required to pre-order so this feels excessive. Keen to get moving, I went downstairs to ask if I could settle my part of the bill, the manager was rude to me, put the bill in front of me and told me to take it to the table. Considering the time delays I would have thought people would have keen to be nice to us. 2nd time we’ve been at Christmas. 1st time was lovely, but we will never return now.
We went along to Casa Romana to celebrate a family Birthday. The waitress who served us was not friendly or welcoming at all and everything was too much trouble. The drinks were also very expensive, a can of coca cola and two children’s fruit juices for £13! I wouldn’t recommend this restaurant to family or friends which is a shame as it used to be a hidden gem.
