I usually enjoy shopping here as there's more variety of healthier options than that of larger super markets. Although the night staff here I find are often rude and under qualified in their customer service abilities! They keep telling people they are closed before closing time continuously all look like they are in a hurry to leave. There is no regard for treating customers politely or with respect either! This is not good customer service practices! They all need training in how to engage with customers properly.
Ordered a kids meal and a few plates to share on the electronic system from the table. Food arrived as ordered and fairly promptly. I don't think you get a full-service experience when ordering this way, but when it works, it's quite efficient. Was a busy night with a private function upstairs; and was pretty noisy but an overall good vibe and easy option, even with a child in tow. Indoor and outdoor seating options. Worth a visit.
The vibe is great and the ability to order from your phone is fantastic. Food is ok, wouldn’t rave about it, it’s just average. Disappointed there is no option on the menu for plain garlic bread, ordered the cheesy garlic bread instead and their was just way too much cheese, instead of being a light sprinkle it was absolutely drowned in cheese and no garlic could be tasted.
The store's manager should work on enhancing their communication skills, as there have been instances where family members have inquired about restock timelines and received rude responses. This manager's behavior extends to interactions with staff as well. While the supermarket is nice, there's room for improvement in training the staff to better assist customers.
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Awesome service by a guy named Lukmal on Wednesday. I could not find the red lentils as soon as Iet him know that He went above beyond to find them for me and He served me and my mom quickly packed all my groceries nicely, good job Lukmal, Thanks heaps.
They often have decent specials, but the lines for the checkouts are often very long. I went to buy a block of chocolate and saw the lines and decided to put it back and leave because I didn’t want to wait for so long.
It should be 5 star, but unfortunately everytime there is system does not scan the correct price for the advertised catalogue items. That becomes a nuisance to return and ask at the counter is that the right price.
A great place to shop..Their ricotta cheese is the drawcard for me especially ! Just WISH they would stock Tetley's Decaf tea and Uncle Toby's Shredded Wheat breakfast cereal ...please.
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Variety of bakery items, fruit veggies, frozen foods, deli cheeses meats and groceries of every type is great.
I like the free Coffees, but sometimes the machine doesn’t work. Still a great addition
