Cava Renaissance Esmeralda Resort

I have no idea why people rated this place low. Treat others the way you would want to be treated. The food was delicious, everyone was patient, helpful and on top of everything. We loved our food and my **** Mary was perfect with heat; I asked for a spicy one and that’s what I got. I asked if I could leave out the shrimp for my pasta and I was offered chicken if I wanted to substitute it. Like I mentioned before, we loved this place.

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The worst service ever. Restaurant was empty and the food took over an hour to get. The server NEVER checked on us and I literally had to look for him, just to get my bill. Then I had to look for him to pay my bill. The food was equivalently to hospital food. The restaurant was filthy and tables and floors were sticky.

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For a 630 weekday dinner it was empty. It is the summer, off season. What I don't understand is for an empty restaurant with 5 other tables seated at different times, why each course took 30.minutes and our waiter disappeared for 20minutes after we finished. Food was ok but overpriced.

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We loved both our dining breakfast experiences here. The staff are very responsive and helpful and the omelettes and waffles were freshly made with a good selection of fresh fruit and juice options. Victor was very kind and helpful too. Highly recommend.

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Our server outdoor who has worked for 20yrs at this property is so nice and lovely.

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