Great venue but the manager makes it awful when she inserts herself into situations. Twice now I have had to put up with her sour rude manner. First time was when my mother was really near her time and all she wanted was to go out and have a fresh sandwich. Mum was in a nearby nursing home and just wanted her sandwich. We were 5 mins past lunch. This manager made such a fuss about us ordering ‘outside the lunch time’ that it was hard to enjoy one of the last meals with my mum. The other time is tonight. It’s my friends birthday and she has kids we need to watch and be near the children’s area. The reserved table was way away from being able to see the kids play area. It is 5pm and hardly any...
I don't think the food is as good as it used to be since the head chef left, her food was always flavorsome, delicious, huge and amazing.As a large family (who dines with our extended family), we really feel that the presentation, sizing and flavour has significantly reduced in recent months. We are finding that we're not dining at Barassi's as often as we used to for this reason.Also, with the Carvery desserts, please bring back the choice of custard/cream and/or icecream as this really was a delicious highlight.
Went on Wednesday 24/5 ordered an entree and main meals Was very busy, waited quite awhile then heard my named called to attend service area where main and entree were all waiting! Obviously a problem with buzzer system Meals were excellent but left the entree as by this time it was cold. Believe we should have been given the option of a refund on the entree because it was specifically ask for first!!! Other than this problem service was excellent.
Be aware that this venue is only really suitable for older, conservative folks. Staff are inconsistent with applying venue rules and at times outright rude. Some menu items are good albeit pricey unless you are a member. Gets busy on the weekend so you may be turned away unless you book in advance. Better clubs and pubs in Cairns by far.
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I had a fantastic carvery roast dinner! The staff were friendly and attentive, ensuring that the busy dining room ran smoothly. It was great value for the meal. For just $5, you can become a member, which helps offset the cost of all future meals. Great job, team! Keep up the good work!
The food was delicious and reasonably priced. The ambience was good, and the air con worked very well. Staff were friendly and professional all in all great visit and I'd recommend visiting Cazalies anytime.
Good meals and a good playground area for kids although don't bring a pram, you can't drive let alone walk between the tables with how many people are packed into the dining area.
Ideal for a light meal. It was a bit noisy during my visit, which made it challenging to have a conversation.
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We had a wonderful family breakfast on Easter, and the food was absolutely delicious!
Cazaly Burger is the best I've had in a long time; I highly recommend it!
