Chadwick's American Chop House

We had high expectations for this place being fans of Primehouse. Sadly it did not meet expectations. While our server was kind and friendly, food service was slow. It took awhile to be greeted after being sat down. Once we placed our order, it was fast downhill from there. The bread service was hard, nearly inedible. Our appetizer took ridiculously long to come out. We waited nearly an hour it came out. Our steaks came out, we ordered it the same way, medium, and they came out completely different tasting and cooks. The outside was quicked seared on such a high heated that it was really crusty and tasted of burnt oil and the other tasted like burnt chicken fat. Too odd tasting for us. One steak was completely rare. The sides were bland, and more like a food banquet hall style, of unseasoned and soggy veggies and overcooked croquettes. For as along as we waited it was an utter disappointment. Our server was so apologetic, offered to change it, but we had enough of the wait and environment, we politely declined and just asked for the check. Then our server brought over the manager, and this is what completely turned us off. The manager was very condescending. She was a complete mess. She was aggressive for no reason. We just wanted the check to leave. She was trying to get a rise out of us and you could tell that even the server was uncomfortable with how unprofessional the manager was that she went out of her was to apologize and offer a gift card to us. We said it was no big deal, it wasn 't her fault and not to stress about it. We 'd still take care of her because she was so kind. Another, off putting thing, besides the rude old lady of a manager is that they overserved patrons alcohol, so what should 've been a upscale environment, turned into a pub scene with one patron falling off his chair, speaking so belligerent and loud. It was very trashy and to think that was during a weekday evening. It was super uncomfortable. The guy who was completely trashed started saying don 't worry im not going to sue and just continued to drink. I expect this behavior in a pub but not at something considered to be fine dining .

• Útil
• Inútil
• Responder

Chicken Flavored Steak If you want chicken flavored steak and a rude manager this the place for you. I order the filet with the sweet potato. By far the WORST steak I have ever had. So when I told the waitress my steak was terrible. She brought the manager and she proceeded to make faces at me and basically mock what I was saying, about my steak tasting like it was cooked in chicken fat. Very unprofessional by far the worst experience ever with any management. (The older lady, black hair and glasses im assuming is the manager) Our waitress offered me a gift card to come back. But, after the interaction with management they clearly they couldn’t pay me to come back. Our waitress was wonderful and very apologetic went out of make the situation right. But, like previously stated after the way manager acted towards me there was no going back. Honestly our waitress should be promoted to manager. She was amazing. Side note they over serve guests one guy fell out of his chair he was so drunk and just being loud and belligerent.

• Útil
• Inútil
• Responder

Great little spot in RVC. The service was good, not perfect, a little slow at times, but still good. We got the general tsos brussel sprouts which were okay. Not the best, they didn't taste like general tsos, but they were still good. The steak was really good. Probably one of the best skirt steaks I've had. My wife's chicken dish was pretty good. Again not the best, but still pretty good. The prices were a bit much but I'd go back to try other things.

• Útil
• Inútil
• Responder

My first time experience there was a great one. I went during Restaurant week and every presentation looked and tasted good. I already started recommending to friends.

• Útil
• Inútil
• Responder

The restaurant has a great ambience and the service was good! The food was great! We had the goat cheese salad, thick cut bacon, tuna tartare, and prime rib

• Útil
• Inútil
• Responder