Chandos Deli - Reservar una mesa

Queued for about 5 minutes, which isn’t a problem. However when we were first in line the server rudely and inexplicably ignored us, turned to the customer behind us and served them instead! When I pointed out their mistake they were abruptly incredulous and condescending: shoulder shrugging, eye rolling, and ultimately the only thing they were bothered by was that I had the ‘audacity’ to point it out. Bath is a busy city, so I can only assume they rely comfortably on passing trade and have no interest in securing returning customers, otherwise their customer service would be better. I have seen that the owner or manager has politely replied to some poor reviews disputing that the staff acted in the way customers have reported. In anticipation of a response: sir, I can assure you that the staff on duty that day were shockingly rude and you may want to consider re-visiting customer service training.

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wow! I only had the most fantastic lunch. the brot was beautiful, especially the foccacia. the ingredients were incredibly fresh and high quality. presents beautifully on a wooden board with a delicious beside salad. the service was friendly and they even roasted the sandwiches for us. we will definitely return and recommend!

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The best focaccia of my life. Mozzarella, pesto and sun-dried tomato warmed up tasted like heaven. Delicious coffee too. My new favourite café in Bath.

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excellent deli. a bit on the expensive side, but that's worth it.

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Great coffee,lovely Pan au Raisin.

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